TOV FurnitureReviews of tovfurniture.com

Kianna went above and beyond helping me with my order. She was incredibly kind, patient, and proactive every step of the way. It’s rare to come across someone who truly embodies everything you hope for in customer service knowledgeable, attentive, and genuinely helpful. I’m so grateful for her support and would highly recommend TOV!

I had ordered the Dune sofa, and it arrived without the leveling feet. This was for a client project, that has a scheduled Photoshoot. Kianna at customer service went above and beyond, expediting shipment of the feet, which ended up getting lost, and Kianna took a pair of feet from a floor model so as not to hold up the project. Her quick ingenious thinking was such a breath of fresh air.

I do not normally order items online, so I was very concerned as to the quality of the product that I would receive as well as the promptness of the customer service. Working with Stephanie in TOV's customer service made my transaction so quick and easy! Her promptness to emails was impeccable! She went above and beyond any other customer service I have ever worked with. In addition, the dining room chairs that were delivered are not only stunning and comfortable but also sturdy. I will definitely order from TOV again!!!!!!!

It was such a pleasure working with Miko! Miko provided exceptional service. He was friendly, knowledgeable and truly professional... kudos to Miko!

Ashley in customer service was amazing and help in every way possible. She was so nice and her up beat personality made her exceptional customer service. Thank you Ashley. TOV is lucky to have you.

KATRINA AND CHLOE ARE INCREDIBLE! My order came damaged and i was so exhausted from moving i didn't want to add another item on my to do list. They both worked so hard to rectify this situation and made me feel so seen and heard. Wasn't going to order from TOV again if it wasn't for there and I just placed my second order today. Customer Service is not easy and these girls deserve more stars than offered.

Their customer service was great! I had a lil inconvenience with one of my couches and called customer service and the response was amazing. It was fix quickly, now my living room looks stunning, if you want to bring luxury to your home these are the best couches. Thanks TOV FURNITURE.

I was very pleased with our purchase of Denmark counter stools. Miko was very knowledgeable and helpful. The Denmark stools were delivered without scratches, dents in perfect condition, and wrapped carefully and securely. Thank you Miko for being very patient, and reassuring me of all the questions I asked. We love our counter stools, my Grandchildren are telling me how comfortable they are!