TOV FurnitureReviews of tovfurniture.com

I've had the BEST experience working with Latoya! She's extremely knowledgeable, knows her products, patient, helpful, gets back to you right away, checks on you during the whole process of purchasing your furniture, even after it's delivered to make sure her customer is fully satisfied! She literally helped us choose every piece of furniture for our entire house and we love it. Latoya is literally just AMAZING at what she's doing. Thank you so much TOV Furniture for the wonderful experience and awesome customer service!

Savee was amazing. She answered my questions correctly and promptly and gave me her direct line to follow up. She also followed up with me at the specified time. I don’t think I have ever received such quick and efficient customer service from any company! Super duper happy with Savee!!!!

I had purchased a couch from tov and then i saw it had gone down further in sale. my order was not yet delivered so they honored the pric match which made a huge difference for me. this is my fourth item from tov and i am so happy with them!!!

Best client service I’ve ever seen in the furniture business

Wonderful customer service! Very responsive and helpful. I ordered a set of dining chairs that were exceptionally high quality and design, and can’t wait to receive my next order!

Stephanie, the wonderful woman that helped me order my furniture, is amazing!! She was sweet, helpful and extremely knowledgeable! She made my experience easy and fabulous! She deserves a raise!! :)

We had a special situation with a deadline that required a lot of back and forth and last minute changes and I would just like to say THANK GOD for Savee, who was our contact throughout all of this. She was so, so, so helpful, so kind and I felt like she genuinely cared about providing the best service she could. She took what could have been a super stressful situation (for me) and made it an excellent experience. If I could give 10 stars I would, just for Savee alone. I am 10x more likely to order from TOV Furniture now that I know that if I had questions or needed something, they'd go above and beyond with their customer service. They were flexible, fast and understanding.

We had an issue with the item due to shipping, and Tov suggested several options, one of which ended up working out fine. Satisfied with the experience and Mariela, our customer service contact in particular.