TOV FurnitureReviews of tovfurniture.com

I recently purchased the Dex Brown Leopard Jacquard Ottoman. It’s unique, beautifully made and was packaged with care. It compliments my decor and I will enjoy it for years to come. A huge shout-out to Erwin, who provided the best customer service that I’ve experienced in a while. Overall, a great experience!

Stephanie-the customer service rep that I dealt with-is amazing. When a service rep says “I’ll call you back”, one tends to think, “yeah, right.” Well, she has, several times as she has taken the lead on troubleshooting a delivery issue (on me -not TOV). It’s been a breath of fresh air to deal with such a professional, friendly and pro active customer service agent. I will definitely purchase more from TOV based on my interactions with Stephanie and her supervisor Chloe!

My coffee table was on back order and then it went on sale and I emailed them to ask if they would honor the sale price and they did. Sent a confirming email and had the funds within a day. Was impressed.

Customer service is excellent. Everyone is patient and understanding. All questions answered.

I absolutely love my coffee table from TOV Furniture! Part of the table initially arrived broken, but I contacted the company, and they responded within 24 hours. They arranged to have the damaged base picked up and sent me a replacement within just a few days! Charisse, the customer service representative who assisted me, was wonderful—they were very responsive, helpful, and made the entire process feel very easy. I am so impressed by how quickly and professionally the team resolved the issue. The replacement arrived safely and looks beautiful. I would absolutely recommend this company based on both the quality of the table and their outstanding customer service!! Thank you so much!!

I’m very pleased with my TOV experience. After admiring vibrant green chairs at a local business, I learned they were from TOV, looked them up, and made my first—and certainly not last—purchase. TOV’s inventory suits every interior style. I loved many pieces but chose the Bristol Park bed and Scarlett Grey Ottoman. Stephanie, my TOV representative, provided excellent service from purchase to delivery, patiently answering my questions and putting me at ease. As a result of the bed being on back order, it some time to arrive, which allowed me to exchange the ottoman for the beautiful Havanna Blue coffee table. It worked in my favor. It was worth the wait. From order to delivery, TOV provided first-class service.

Tov furniture has amazing customer service I highly recommend then and good quality products 👌

spoke with customer service team about the delivery of my marble stone table with the representative Mark he was very pleasant and told me from detail how my delivery would come about and how he would text me or call me when that process would happen. i didn’t receive my product yet but i’m sure by the review s its going to be absolutely beautiful. this is my first time dealing with this company . thank you Mark