TOV FurnitureReviews of tovfurniture.com

Love our bed and bar stools from TOV. Customer service is top notch. We had a delivery issue on our first order and it was handled quickly and seamlessly. Will order from TOV again!

Love this company! Beautiful furnishings, Fast Shipping, and Excellent Customer Service! I highly would recommend checking them out!!

Great service and great quality product! TOV went above and beyond to track the status of my product when it had delivery issues from Fedex. They made sure I got the product. Thanks for the support. Would buy again.

We work with TOV a lot for inventory for our rental business. They always have amazing customer support whenever anything is wrong with an items or when we are checking on backordered pieces. Highly recommend their furniture and decor!

From start to finish, my experience with TOV furniture and Chase in particular was 5 star! I actually switched to ordering from them after having issues with another company- I am so glad I did! We love our couch and our delivery was great. We moved across the country and our couch was delivered the day we moved in! Thank you Chase and TOV! :)

What made my experience great with Tov was Ashley. As always, she was knowledgeable, professional and very helpful. It is always a pleasure dealing with her.

An item I received arrived damaged, but they were very apologetic and quick to resolve. Katrina in their customer service department was very responsive and helpful. Great to see, especially after several negative experiences with other retailers in recent months.

I ordered three mirrors through TOV and unfortunately one came a little damaged as it has a very delicate grass ring around it. I contacted customer service and spoke with a lovely gentleman named Dean who was one of the most pleasant customer service reps I’ve ever worked with. He stayed in touch through email (which is extremely rare) and within a week we came to a resolution. Due to the size of the mirror and it being hard to ship back TOV decided to send me a new one free of charge without returning the damaged mirror. Some of the best customer service I have ever received from a company. I’ll definitely trust ordering from their website again.