TOV FurnitureReviews of tovfurniture.com

I had a wonderful experience to talking to Charisse at TOV. When I called customer service center to inquiring one of the dresser I have interested in. From the beginning of the call to the end. She is always very kind, warm and knowledgeable. Because of her excellent service, I have decided to purchase the dresser from TOV.

Ashely was so wonderful to speak to about our recent order! She was well spoken, understanding and so helpful! Cant wait to receive our order!

So far my experience from placing my order to updates regarding my delivery status has been great. Super excited to receive my sectional. Wonderful customer service!!!

Absolutely love the style! Great table. We had a small issue but they were amazing at addressing it. Seriously best customer service!

Great customer service. Mariela the customer rep did a good job. Will definitely buy more from this store. Thank you.

I spoke with Katrina she was so helpful and kind. She made me feel like a valued customer. Thanks Tov Furniture for the speedy process!!

I had a question with my order, so I reached on on the website to chat after work. I noticed that they were closing in 5 minutes, Charisse answered me within seconds. Best Customer Service Ever. She went above and beyond and the next morning got back to me email. Not only did she take the time at closing time, but also researched my order and got back to me first thing in the morning. I am so impressed with TOV and more importantly Charisse customer service. Greatly appreciated. TOV you are top notch and lucky to have Charisse as an employee. I am comforted to know if I have any questions or concerns on my order you will take care of it promptly Thank you Charisse for putting my mind to ease.

Aaron was the most helpful CS person I have ever worked with. I saw the Tassle Pendant on a few sites with conflicting information on the power source. He was quick to respond and help me understand it was hardwired but gave me a solution for converting it to a plug in. I am SO impressed and pleased with this service.