Tovala is a fresh meal delivery service paired with a countertop smart oven. Our Smart Oven precision cooks Tovala Meals and other foods using 5 core cook modes and thousands of combinations—all with the simple scan of a QR code or barcode. No more planning, preparing, or cleaning; Tovala is the ideal mealtime solution for busy professionals, families, empty nesters, or anyone who just wants to enjoy great food and more time back in their day.
Tovala (tovala.com) has 547 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
tovala.com
Website
tovala.com
Category
Lunch & Catering
Location
Chicago
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 71% of reviews.
Latest
Most recent review: October 2026.
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Tovala has the best customer service very helpful when you mistakenly didn’t skip a week and items were picked for me to be shipped. And I noticed a email confirming my order, I immediately contacted customer service to cancel my order. Which they did asp!
All the meals I chose for my husband and myself have been very tasty and delicious, just the right portion too.
I continue to look forward to picking out my next weeks meals.
Response from TovalaJun 9, 2025
We’re happy to hear that you’re enjoying your experience with us! Thanks for taking the time to share your thoughts.
CE
Cheri E.
Tovala takes care of their clients.
So bad placement of my Tovala oven on the stove in my tiny kitchen, led to damage by an accidentally turned on burner. The drip tray and two of the plastic feet were melted. I emailed them about my problem, I’d only had the unit for a couple of months. The crew at Tovala sent replacement parts - by FedEx - at no charge. The meal plan is flexible and affordable and the food is pretty terrific so far. If you are thinking about a meal plan but haven’t pulled the trigger, Tovala would be my choice again (and I’ve tried a couple of the better known meal plans.). Stop thinking about it, order your Tovala today and eat well, for less and with a company that cares about their clients - and proves it.
Response from TovalaJun 9, 2025
Thanks for the positive feedback. It's great to hear that you're enjoying the meals. We look forward to sharing more meals together!
LE
Lori E.
customer service
I left a message with the company because I was about to order the Tovala oven. The customer service rep called and left detailed information for me. I appreciate this very much and it was my first experience so that in itself is important!!
Response from TovalaJun 9, 2025
Thanks for sharing, Lori! We are going to share your kind words with the team. Making real people’s days a bit easier is what we’re here to do!
MK
Megg K.
Just try it, you won’t regret it!!
I can’t say enough good things about Tovala. We really enjoy the smart oven, different meal selection options but more than anything the outstanding customer service! Tovala has made dinner time a breeze!
Response from TovalaMay 8, 2025
We’re happy to hear that you’re enjoying your experience with us! Thanks for taking the time to share your thoughts.
AN
Angelyn
A Game-Changer for Busy Lives – Tovala is Incredible!
I can’t say enough good things about Tovala. From the smart oven itself to the curated meal selection and the outstanding customer service, this company truly delivers on every level.
The oven is sleek, easy to use, and incredibly smart. It scans, cooks, and times everything perfectly—no guesswork, no stress. It feels like having a personal chef in your kitchen. I’ve never had such consistently delicious meals with so little effort. The flavors are restaurant-quality, the portions are satisfying, and there’s a great variety to choose from every week. Whether you’re craving comfort food or something lighter and more gourmet, Tovala has it.
What truly sets Tovala apart, though, is their customer service. Every time I’ve had a question or needed help, their team has responded quickly and kindly, going above and beyond to make sure I was taken care of. It’s rare to find such a thoughtful and responsive support team these days, and it really makes a difference.
Tovala has completely changed the way I eat at home. It saves me time, reduces food waste, and makes me genuinely look forward to mealtime. I recommend it to everyone I know—this is one of those rare products that actually delivers more than it promises.
Response from TovalaMay 8, 2025
Thanks for taking the time to share your experience, Angelyn! Hearing that we are able to make enjoying a good meal easier is exactly what we're here for.
LB
linda B.
I thought I hated cooking—turns out I just needed help!
I’ve tried five Tovala meals so far, every single one has been at least a 4 out of 5—some even better. The flavours are good, the portions are just right, and everything feels fresh without being fussy. (Although I wasn’t sure about the mayo on the raw chicken, but it worked)
As someone with ADHD who lives alone, this has been a bit of a game changer. It almost feels like I’ve got someone in the kitchen helping me cook, and all I have to do is pitch in a little. It takes the pressure off while still giving me a real meal at the end of the day.
The oven is controlled right from your phone, and they honestly couldn’t make it easier. Tap, scan, and wait, it does the rest.
And for someone living alone, the average of $10 a meal feels more than reasonable. No more stressful supermarket runs or guilt-inducing fridge cleanouts filled with spoiled food I never got around to cooking. Oh, the life of ADHD.
Response from TovalaMay 8, 2025
Thanks for the review, Linda. We’re glad to hear Tovala is helping to handle mealtime and ease the week a bit! We appreciate you taking the time to share your experience.
FL
First L.
Taste and Technology!
We love the ease, convenience, and the taste of the Tovala meals. Faster than take out, and not the same foods over and over.
We do not have issues with allergies but recently Tovala had a recipe change. I read the email alert they sent, and then dismissed it as it wasn't a problem for us. A few days later we put the meals in and for the first time ever, we couldn't scan. I opened the app to troubleshoot, and immediately a reminder of the recipe change popped up, as well as qr code that could be scanned if the meal was still safe for you. I was so impressed with how this was handled. While we don't have allergies, we have family members that do and this could be life saving! Such a great use of technology.
Response from TovalaMay 8, 2025
Thank you for your kind words and sharing your experience! We're glad that the solution was able to get you back to enjoying a great meal, while keeping those with allergies safe. We're committed to being a mealtime solution that people can trust.
JL
Joy L.
I'm a happy customer! Great service.
Efficient. Friendly. Made me a happy customer.
Response from TovalaJun 9, 2025
Thanks for the positive feedback. It's great to hear that you're a happy customer. We look forward to sharing more meals together!