TourHeroReviews of tourhero.com

TourHero was wonderful to work with. They helped me with every step of planning my Costa Rican retreat! They helped me find a retreat center that had everything I needed in the location that I wanted, created a website for me for my trip, and handled the payments. I am so grateful for their support!

I just completed planning my 4th International Retreat with TourHero. They are my support, my people & part of my success within this space. From start to finish, our communication is always diligent, honest and creative. I own TourHero to much of my current fuel for continuing to offer these experiences. I couldn’t thank Lucy and team enough for allowing this platform for us in the wellness space, to create and execute magic for ourselves and others. Thank you so much! Michelle LaVecchia Odendahl Health Yeah with Michelle @healthyeahwithmichelle

When TourHero first reached out to me on Instagram, I thought they were a scam since there are a lot of scams out there. I've never been so happy to be WRONG in my life! Later they reached out to me again via email, and I decided to do some more research. I'm writing this review for my fellow skeptics. It seems too good to be true, but it's not! TourHero is genuinely helping small-scale entrepreneurs like myself host the international retreats of their dreams. Not only did they help me successfully plan and execute my first ever international retreat, but they also truly supported me every step of the way. They listened to my feedback, demonstrated a high level of respect for my process and my clients, and were completely ethical and honest the whole way through. Due to the high up-front cost of deposits to hold dates at retreat venues, it would not have been financially possible for me to afford to host on my own, but TourHero made it possible. For me, the fact that they handle all the financial liability by placing deposits for hosts and taking payments directly from my clients made it totally worth sharing the retreat profits with them. They NEVER asked me for a cent - I got paid for all my hard work, and got to focus on hosting while they handled the heavy lifting of logistics and administration for my retreat. Very positive experience, highly recommend, will be planning another retreat with them very soon! :)

Your hero’s retreat planning is very helpful. After creating retreats together myself, I really appreciate their attention to detail and response so I can get on to focusing on other tasks that develop my business.

The most important service Tour Hero can provide is reliable transfers from the airport on arrival and to the airport at departure. Our transfer information and service were deplorable. We were not given accurate information on how the transfer was organized among passengers and were not told where to meet. We walked back and forth between terminals at the Punta Cana airport trying to find the shuttle. The exact same problem happened with the next group because the tour company providing the transfer (Sunside Travel) used one driver to transport three separate groups. It was doomed to fail. When leaving our resort, the shuttle was an hour late and we called a cab. We were almost late for our flight. It was very stressful.

Chrissy did a great job. Though the yoga could have been more challenging. And there could have been more philosophical discussion. The airport transfer and cabs were quite stressful and that is why I’d didnt give it four stars. The food at the resort was absolutely fantastic.

The transport to and from the resort was badly organized with no specific directions on where to find the driver on arrival and we had to wait an hour and a half before our driver arrived. Also the transport was over an hour late arriving at the resort to take the first group back to the airport.

Tour hero was very good for information and payment options prior to the trip. The company they contracted for both airport pickup and drop off was a complete disaster. No or very little communication, inaccurate information on how to find the pickupdriver, and no identified meeting spot. The return pickup was very delayed (but kept saying the driver was a bit delayed or would be there shortly both of which were untrue) resulting in an extremely stressful situation and nearly a missed flight home.