TourHeroReviews of tourhero.com

The whole trip rocked. We had great lodgings, and fantastic guides for all of our activities. Would recommend 100%!

TourHero handled the details and the unexpected issues of our trip to Costa Rica with expertise and clear communications. They were prompt in responses. And, while I never met anyone from TourHero in person, I felt there was a personal touch to their service. The handling of pre-trip information and billing was helpful and easy to access.

The customer service was responsive, respectful and accurate. Accomodations and meals at Finca Luna Nueva Lodge were exceptional. Transportation was on time and the drivers were safe. The events were true to description and very good quality.

Dislike: - Hiroshima was the most expensive add-on, and we only spent 30 minutes at the museum. I felt rushed when I expected to have the opportunity and time to walk around for more time. - Last-minute changes to the itinerary without informing the attendees. For example, the TeamLab visit will be in the morning, instead of the afternoon as initially planned. - Hotel in Tokyo was of a low quality. Super small room. I didn't like it and didn't feel comfortable.

Everything was perfect, seamless. Thank you for allowing us to have such a magical experience.

I went on a TourHero yoga retreat recently in Costa Rica and it was just amazing! Everything about it was perfect and all I had to do was show up and all the details (excursions, travel to/from places, meals etc) was taken care of!

I liked the smooth operation of the itinerary. Even though it could be challenging to manage all the people participating in the trip, guides managed very well in bringing people together to move and gather. The trip could have been better if there were some explanations of where we are at. For example, I expected some kind of explanation on the city of Tokyo when travelling through a cruise - there was no explanation, and the cruise was merely used for transportation.

The tour guides were fantastic! Very knowledgeable and approachable