Tour InternationalReviews of tour-international.com

Working with Terry at Tour International has been one of the worst professional experiences I’ve ever had. A year down the line, staff and service providers are still waiting to be paid—a disgraceful situation that speaks volumes about how this company is run. The management is a mess. Terry is consistently rude, condescending, and completely unreliable. He regularly fails to show up to meetings and events, and when he does bother to appear, he’s usually late with a string of poor excuses. Most of the time, he simply doesn’t turn up at all. The Dorset 2024 event was a perfect example: we showed up, other providers showed up, the players showed up—but Terry and his team were nowhere to be seen. No notice, no communication, no explanation. Just silence and chaos left in his wake. There’s no accountability, no professionalism, and no respect for the people who work hard to support his business. Terry needs to get a grip and take responsibility—not just for the financial mismanagement, but for the way he treats people. If you’re considering doing business with Tour International, or worse, working for them—don’t. Run the other way.

To be clear, this is not a US based company - It’s a UK based business. We booked through Tour-International.com to take our large party to the Isle of Wight for a Rugby festival over the 2-5 May 2025. Whilst we did all have a good time, and our boys played lots of rugby, our experiences with Tour-International were somewhat disappointing. Whilst the logistics and admin team were polite and generally helpful when they did respond, response times were slow (possibly understaffed?), there were several instances when we were totally left in the dark on critical pieces of information and sometimes our emails were just left unanswered. Overall, the organisation and administration was a bit hit and miss, many aspects felt very last minute and certain things that were promised, never materialised. The most concerning element was an aggressive and threatening email from the owner, Terrance O’Neill, when we queried the communications around the additional costs relating to card fees. Personally, I wouldn’t ever use this current company, or any others initiated by Terry, ever again. I wouldn’t like this review to reflect badly on all parties who were associated with the festival however. Therefore, I need to complement our hotel, all of the security, independent food and drink providers, and especially the paramedics/medical team as they were excellent. I should also add that our boys (players) enjoyed the rugby element greatly, and that the poor organisation and communication from Tour-International did not negatively affect their experience of the weekend.