Tougher Than TomReviews of tougherthantom.com

Response from Tougher Than TomOct 29, 2025

Hi Paul, Thank you for sharing your experience. We’re sorry to hear your order took a bit longer to arrive, but we’re glad to know the product is working well so far. We really appreciate your patience and feedback. If you ever need any help or have questions, please reach out to us at [email protected] we’re always happy to assist. Customer Service Team Tougher Than Tom

Response from Tougher Than TomOct 24, 2025

Hi TLW, Thank you for sharing your feedback with us! We’re glad to hear the TNT traps are helping with your mosquito problem. Regarding the lamp, the purple light should stay on when it’s fully functional, so it sounds like there may be an issue with the bulb or connection. Please reach out to us at [email protected] so we can take a closer look and help you get it working properly. We appreciate you giving our products a try and we’d love the chance to make this right for you! — The Tougher Than Tom Team

Response from Tougher Than TomOct 22, 2025

Hi Michelle, Thank you for sharing your honest experience. We’re glad to hear your order arrived quickly and that the scent worked well at first. Refreshing or replacing the pouches more often can help maintain the strength of the scent and keep mice away longer. We really appreciate your feedback and hope you’ll give it another try. Customer Service Team Tougher Than Tom

Response from Tougher Than TomOct 22, 2025

Hi Andrew, Thank you for sharing your thoughts and for giving our product a try. We’re glad to hear the mosquito prevention is helping so far. We also appreciate your feedback about our recent promotion. We take all comments seriously and will be sure to share your perspective with our team. Customer Service Team Tougher Than Tom

Response from Tougher Than TomSep 26, 2023

Rene, Thank you for giving it another shot and hope it works again like when you did the first time. Please let us know if you have other questions about the process. We can't wait to read your updated review once you've had time to test the product.

Response from Tougher Than TomJul 14, 2023

Hey Scott, Thank you so much for coordinating with Courtney to come to a positive solution! We would still love for you to give the product a shot! Please respond to the last email Courtney sent you so we can get that shipped out to you!

Response from Tougher Than TomJun 19, 2023

Stephanie, Thank you so much for working with our support team so we could get you a replacement! Also, thanks for the suggestion! We will work on getting those instructions to be larger. We are thrilled the Mosquito TNT is working for you and hope that you give our mouse deterrent products a chance down the road :)! Take care, Tougher Than Tom