Erin O.
Horrbile
I am very unhappy with how my account has been handled. Horrible communication, direction and no collaboration- the sales job was outstanding….I was sold I would have a team, we would be meeting monthly and discussing my case in detail prior to any negotiation. Mark- I think you and I have spoken once over the phone for about 10 min. It's been 1 year and no communication. I will not be using this firm next year and I want my 5K back based on false advertising
Response from Total Tax, IncSep 3, 2021
We understand how important it is that you feel supported through this process, and we pride ourselves on being responsive and setting appropriate expectations at each step. We very much want the opportunity to clarify this misunderstanding. Please respond to Jen, she has been attempting to reach you.