Marie P.
I have been trying to get my 2022…
I have been trying to get my 2022 return done for several years now. I have paid several thousand dollars. They are not responding to my emails or requests. I would not hire them. These people are scam artists.
Response from Total Tax, IncApr 12, 2024
Thank you for taking my call on Wednesday (the 10th). You explained you reacted out of frustration that you had not received a response when you e-mailed about the status of your return, but realized your mistake when you received the return later that afternoon. I'm glad we were able to resolve that issue. As you know, the delay in completing your 2022 tax return was due to delays in receiving the requested information we needed from you to complete the return. Had we received timely responses to our requests, we would have had your return completed much faster. We completed these services and other significant agreements on your behalf and for the fees disclosed and accepted in your service agreement before we started.


