JungSeed.comReviews of totallytomato.com

Jung seed wants to be mail order but won't abide by the laws for mail order. I am writing regarding an order placed with your company for which I paid in full, including shipping, and which was never delivered to me despite being marked as delivered by the carrier. You have directed me to contact the post office or carrier. This is not legally correct, and I want to be clear about why. You chose the carrier. You paid the carrier. You have the contractual relationship with the carrier — not me. Under the FTC's Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435), online sellers are responsible for ensuring that orders are delivered as agreed. When a package is not received, the seller's obligation to the buyer is not discharged by handing the package to a carrier. Under UCC Section 2-509, most online sales are treated as destination contracts, meaning the seller retains risk of loss until the goods are physically received by the buyer. A tracking status of "delivered" does not constitute receipt by the buyer — it reflects only what the carrier recorded, and the carrier is your agent, not mine. They hung up on me twice and blocked my accounts. They do not care that I never got what I paid for. This is why small business struggle since I have to order from a big box or Amazon if I am not there in person or deal with lost packages and my money.

I cancelled an order within 24 hours of placing it. I wanted to make some changes to the order and intended to place a new order after receiving the refund. It’s been over six weeks, and I have not been refunded. After multiple phone calls over several weeks, I was eventually told that refunds can take up to 2 months. I was also told that they only have one person that processes the refunds, and she is very behind. Perhaps they should consider hiring someone else to assist because waiting that long for a refund is unacceptable. I see that other reviewers have complained of the same issue. Needless to say, I will not be ordering from this company again.

I picked the first planting of my corn this week. It is amazing. I have planted corn the last couple of years but the ears have never been this full not the corn near as sweet either. I attribute it to ump Start sweet corn food. I highly recommend this company they are great to work with and have amazing products and customer service.

My order was supposed to ship early April 2026. On April 14th, I called for an update, she said now I had to wait an extra 2 weeks, but wasn't sure about that. I cancelled my order. Now I have to wait 60 days for my refund of my money they took over 3 months ago. Then she got rude after I stated normal companies do refunds in 7 to 10 days. I called two weeks later, and talking to the "BOSS", I was rudely informed that this their practice because they only one person handling refunds. How many refunds do they have to take 60 days to get to me?

I have been using their products for years. This year was the first time I had nothing but total failure. Their response was bad soil. No it wasn't that. It was bad seeds and this is what they always say. As you can see in here and the BBB their responses is like their product. If it fails it's your fault. Screwing customers will be their down fall, time will tell.

I bought several packets of vegetable seeds and it’s unbelievable how none of them sprouted. Won’t won’t buy from them again.

I would like to give them -0- stars but that is not an option. Placed an order on May 20, 2025 and then called 10 minutes later to add to it. They can not add to an existing order to supposedly they cancelled the 1st order and processed the 2nd one. Well i was billed for both orders and as of July 16, 2025 I am still waiting for my refund for the 1st order. They claim the credit lady is overwhelmed and she is the only person doing credits and does work for 8 other companies as well. Poor excuse. Should not have to wait 2 months for a refund. You can take my money quick but don't want to refund me the money for the cancelled order. I will NEVER do business with this company again.

GREEDY OWNER(S) REFUSE TO HIRE STAFF SO NOW THEY KEEP TREES NOT IN STOCK ON WEBSITE THEN WHEN THEY ARE ORDERED THEY SIMPLE WRITE REFUND ON SLIP AND SEND OUT ONE TREE SO YOU PAY ALL THE SHIPPING AND GET NOT WHAT YOU ORDERED OR A SMALL PORTION OF IT. THEN THE REFUND TAKES OVER A MONTH TO GET SENT BACK TO MY CARD. SHOULD BE ILLEGAL WHAT THIS COMPANY IS DOING.