totalleeReviews of totalleecase.com

Order #257646 I am so unhappy reading your reply. I wish I have a better experience than the one that I am getting for this purchase.   Your reply suggests that I should wait till end of October before you ship my order (a order that you confirmed on 12 September 2023).  This means that I will expect to receive the phone cover only in the middle of November 2023. Buying a phone cover is not all that difficult.  I can go out now and get one in less than 2 hours.  But for Totallee phone cover,  you need me to wait 2 months? WOW. As such I want to cancel my order.  Please refund the amount of $62.40 to my credit card.  You do not deserve my business. I will call AMEX to follow up on my request to cancel my order.  I am so sorry that I will not patronise Totallee any more in the future.  Nor any of the people that I know.  I will tell them it is not worth to wait 2 months to buy 2 phone cover. Michael

I ordered my iphone case with international shipping waiting for it to arrive in time for my new iphone. It was delayed, ok that happens no huge problem. Then my iphone arrives and weeks go by, no case. I reach out to them only to be told it hasn't even left USA yet. When I ask why it's taking so long I was basically told "shoulda read the fine print" by customer support. When it finally does arrive a month after ordering, I had to pay customs tax to receive the package. So they allow for international shipping but don't calculate international taxes when you order, so you have no idea what you actually have to pay. This is ridiculous, every store with international shipping shows the TOTAL price when you buy, including local taxes. Not Totallee. Can you guess what customer support told me? "shoulda checked the fine print." This has just gone from a poor, to a horrible experience and I'm ashamed to have supported their business. Stay away, there's a billion other cases out there with just as much quality, sold by people who know how to run an actual business.

The phone case is not to my liking but that a personal choice. It may be suitable to many other users; for the cases you can visit their website. However, I would like to say that their customer service is top top quality; very prompt and will quickly address any concern you may have on your order or quality.

Worst case on the market. First one started cracking after a couple weeks. Paid $5.99 on shipping to get 2nd "free" replacement and it cracked after 1-week. This company and product is TRASH

I never saw or was notified that the sale would be final. It was a VIP black Friday event. This is how you treat VIPs? From what I understand, all Final sales must clearly and prominently state that fact. During the sale and checkout process, there was no prominently placed notice. This company scams its customers and still considering contacting my credit card company and placing a complaint.

Scam - and they will not return items. Cheap cover that doesn't protect and scratches easily.

My case was 40.00 for a thin pro max 13 . I got the frosted white case it’s has a smear on it and scratches very easy . Not Happy at all . Will not buy another one from there . Cost too much and the quality is awful. I would give a 0 but it won’t let me.

Scam! They are just reselling cheap chinese Cases. Not ultra thin, not ultra lightweight. Just cheap! You can find the same case on Amazon or other platforms for less than 10 bucks (Totallee wants you to pay 39!). Avoid! Never buying again!