customer
customer service = great..
customer service = great.. prepping for shipping outside US - not so great.
Response from TorquedAug 3, 2022
Dear customer, we received your feedback regarding the import duty you had to pay to your country. Unfortunately we cannot be responsible for paying import duties for countries outside of the US. If you need to know the required import duty, please use the HTSR code and look it up with your customs authorities prior to purchase. In the US, this list is vast with many thousands of entries, which is why we're unable to provide tax or customs guidance for orders outside of the US. Please let us know if we can assist you further with this matter.