TorquedReviews of torqued.io

Response from TorquedSep 14, 2021

I'm sorry you had trouble with your kit. Did you have a chance to reach out to our or HPS, the manufacturer's, customer service to diagnose the problem? There's a good chance you car is the one that's listed as NOT fitting in the product description.

Response from TorquedMay 3, 2021

I'm sorry that you were not able to install this MOMO shift knob on your car. The part is designed by MOMO to fit many shift arms, but it won't fit all. We make no claims anywhere, online or verbally, that this part fits specific cars and our staff is aware of this. If you can show us where we stated that this will fit your car, we'd be happy to investigate further. Please contact us at [email protected] with this information. Regarding your return, we do not charge any restocking fees for items returned in as-new condition with all parts included and in original packaging. If that's how your return comes back, then you will get a full refund. If it's not, then we will provide a refund commensurate with the value loss as per our policy.

Response from TorquedApr 12, 2021

Sorry to hear about these issues with your order. The foam padding in the box which keeps the helmet in place for shipping is often a bit torn as it's pushed into place to nestle the helmet. This is completely normal and the helmet is safe like that, especially in the sleeve it ships in. Regarding the cheek padding, we would love to have seen where it seemed loose. There are a number of places where it's not fully glued on in order to enable easy viewing of the homologation stickers and/or being able to route headphones and communications cables.

Response from TorquedMar 3, 2021

Please contact [email protected] or 415-767-6905 and we'll get you taken care of.

Response from TorquedJul 2, 2020

Could you respond to our request to send a picture so that we can resolve this? The product is sealed in a box by the manufacturer, so we would like to work with the manufacturer to try to resolve this for you, but we do need you to communicate with us directly.