Julia A.
No top up received!
I topped up my husband's number and he never received it. The money left my account and he has no top up. Very disappointed.
Response from TopUpJun 26, 2023
Hello, Thank you for reporting your issue to us! We already opened an investigation with MTN Nigeria and their reply was that order 1434437, placed on 06/21/2023 22:14:17 ET for a mobile recharge has been successfully processed and the credit has been added to the phone number you chose. They also provided the reference number 2023062203142366103083339 as proof that the full & correct amount was added to the beneficiary's number. If you wish to contact the operator once again, the contact details for MTN Prepaid Credit Nigeria can be found on the invoice we emailed to you or in the "Order" section of your online account which you can see by clicking on https://www.Topup.com/account/activity. Your TopUp team