Greg G.
Poor packaging
I like the rug but the shipping was terrible. Instead of rolling the rug it was delivered in a square box. It has been impossible to get the rug to lay flat. It also has indentations in many sections. I would be happy to get a new one rolled and I would send this one back.
Response from TopTrendyGearOct 11, 2023
Dear Greg Gentek, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To get more information about the shipping status of your order, kindly reach out to us at ([email protected]) or allow us to send updates to the email address ([email protected]) which is associated with your Trustpilot account. Thank you for bringing this to our attention. We truly appreciate your valuable feedback, and we are committed to using it to enhance our customer care system for the future. Best regards, Customer Support Department Toptrendygear




