Jacqueline A.
Cancelled my order for no reason
Cancelled my order for no reason. If you don’t have stock then don’t say you HAVE STOCK. This item I wanted is now sold out everywhere. First and last time using this amateur company
Response from Tops and BottomsAug 5, 2025
Hi Jacqueline, Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that you've encountered order cancellation from our website. This is absolutely not the experience we want for any of our customers and understand how frustrating it must be for you. This case usually happens when our hot selling items are stocked out but not updated. To express our gratitude to you as our loyal customer that faced issues from our end, we offer you 15% discount on your next order which will be confirmed to you once you contact our CSR.


