Jennifer
My last experience was the worst
My last experience was the worst. I was questioning myself if I made the right decision to go with Topline. This person made no effort to make sure she gave me what I was asking for. Then I got a call from Robert Wingert, a true professional. You are lucky to have him. He signed me up for a renewal yesterday, because my policy expired at midnight last night. The other person didn’t return my call from last week telling her I needed to get another policy. She reminded me of a used car salesman from years ago!
Response from TopLine InsuranceOct 14, 2024
Hello Jennifer! Thank you very much for your feedback. We are happy that our team was able to help with your insurance needs in the end. However, we are very sorry to hear that the experience with TopLine Insurance was less than satisfactory at one point, as you mentioned. At this time, our Customer Service Team is investigating this situation and looking for solutions. Thank you for giving TopLine a chance, TopLine Insurance Team



