TopiomReviews of topiom.com

I have recently bought an indoor water rower from Topiom. I was in two minds and took me a while to make a decision about buying it from Topiom as I never heard of the brand. But after reading reviews and comparing it to other brands I went for it and very happy with the choice I made. I wanted an indoor rower due to having problems with my foot and knees with running and I was tempted to buy a Concept 2 rower but I only want the rower for recreational use and not for competing level. I received my rower earlier than what it was said to be arriving. I got a little bit worried as the 2nd parcel did not arrive until a day or two after the first part of the rower. I have contacted customer support and the response was immediate and quick. The rower build was flawless and good quality. Easy assemble by one, took me about 20mins or so. All parts functioning properly and smoothly. For the money that you pay for it was very good, good clean finish and good quality materials. The only downside was when I was to test my rower I did not notice that the sensor holder was broken. This was probably broken due to delivery or so. But I contacted customer support and again it was A ++ service and very quick and responsive. I received my replacement part and tested the rower properly and overall I am very happy with it. Storage is amazing as it only takes a small corner against the wall in my flat and very easy to move. Customer service also set up my warranty manually. I give Topiom indoor rower 5 star as price is reasonable compared to other brands, build and quality would be 5 star (but if they can change the plastic holder to metal holder would be better), storage and maneuverability is 5 star, and customer service is 5 star. I would definitely recommend it for recreational rowers, it meets the need and keeps me sane working as a healthcare professional during this never ending lockdowns at the moment.

Really pleased with the rowing machine and fantastic customer support from Topiom to resolve a minor issue and provide a replacement.

I'm very new to rowing and wasn't sure which one to get but once this arrived, I was converted into a daily rower. I chose the walnut colour and it looks great, it's easy to build and took around 30 minutes to put together. Once built the rower has a solid feel and can be stored upright. It came with a water pump which made it very simple to add and remove water. Thank you to Alice and Nicole for organising the delivery and support provided

Fantastic quality, easy to assemble and excellent value. As an engineer I was keen to see what the quality of the unit was like. Although several hundred pounds cheaper than competitors equipment, materials and build quality are first class. Quality bearings on all rollers, brass guides on seat, timber finished to a high standard, I have no complaints at all. Nice to hear the swish of water as you power through your strokes and that is all you hear. Easily manoeuverable for stable, upright, space saving storage. Result!

I signed up for the free trial and received the Rower within a few days - two boxes as described, one via UPS one via DPD both arrived within an hour of each ither on same day - brilliant ! Machine was built within 30mins, excellent instructions, I cheated and filled reservoir using garden hose. Machine is great to use with good resistance, comfy seat and please noise of water. Ive found the monitor accurate - its not as bright as I would like but its readable and this is a minor niggle. Alice and Annie from customer services kept me up to date at all times and have been very helpful and fast to respond. I have now paid for the machine and having used Topiom I would not hesitate to recommend them. Great value Rower, cheaper and as good as any on the market.

Rower was delivered quickly and easy to assemble. I chose the 2 week trial before payment. I had a problem with the sensor not reading correctly, customer service was quick to respond and sent me out a replacement monitor. Its a smooth action nice and quiet. Overall I am happy with the rower and would recommend.

Excellent experience. Topiom are a excellent company providing great service. I'm very happy with the purchase of my water rower which I use everyday. Superior quality and luxurious machine at the fraction of the price comparing to other companies.. I have great results and compliments thanks to Topiom. The rower was a bargain price much cheaper than other companies but superior quality. and kept me informed about the delivery of my water rowing machine which is very good quality and a luxurious rower which is a pleasure to use. The sound of the water is so relaxing. I'm very happy and I have cancelled my gym memberships as I dont need them now I have my own water rower. I very highly recommend Topiom and the water rower. Why waste money on a gym membership when you can have your own water rower. Thank you so much Topiom.

With many emails back and fourth from the Customer services, I took the plunge. I was told it would be 2 months for delivery. I paid for the rower in May, July came should be seeing the rower. I got 2 planks of wood, used with fragments missing around where the rower bolts together, greasy hand prints and dis-coloured everywhere. 10 days later and still no 2nd parcel. Looking on the DPD website, it says still not given by the company. Stay away from this company, I am getting my credit card company to get my money back. They give you the false sense of security that you will get a copy of the WaterRower but for less, I got 2 planks of wood and 2 months without my money.