I searched & waited a while for a rower with the right weight limit & price range, as well as features important to me like warranty, sound, & solid build. The only complaint I have is that the foot straps are too close together to comfortably place my feet & use the machine without stressing my knees & decreasing range. The shipping was fast, the boxes were excellently padded, the pieces were all present without damage, & build was a breeze. I read to my son the directions & he put everything together in about 35 minutes using only the items that came with the unit. It would be smart to plug in the pump before you start, so it's ready to fill the tank. Having an electric pump is a great advantage here & I didn't notice that offered with any other units, either. The unit sits pretty low to the ground, so be prepared for that. Customer service has been great, answering my questions both on the phone & through email. I took a chance on a new company for the warranty & weight limit; if those 2 items are any of your concern, only time will tell, but so far I'm happy. Oh & the sound of the water while you row is absolutely meditative. I know most people play music during a workout, but you must try it a few times with noting but the water for noise, it's delightful.
DA
David
Two weeks after purchase
Have been using my new rower for about 2 weeks now and all seems good. Took longer to assemble than video suggested but that could be down to me! Already feeling the benefits would recommend to anyone.
AZ
Armin Z.
TOP Gerät und bester Service
Besser geht´s nicht! Vor dem Kauf wurden unsere Fragen sehr schnell beantwortet und nach dem Kauf genauso! Super Service und herzlichen Dank an Johanna.
Das Rudergerät kam sehr schnell per UPS aus Belgien. Super verpackt und leicht zu montieren. Eine deutsche Anleitung liegt ebenfalls bei. Wir haben uns für das Modell aus Ebenholz entschieden, das aus massivem Holz besteht, sehr schön aussieht und sehr gut verarbeitet ist.
Der Computer lässt sich leider nicht mit unserem Polar Pulsgurt verbinden, was uns aber nicht weiter stört, da wir sowieso die App von Polar nutzen.
DM
Dmitry
Fantastic support service, customer satisfaction is indeed their #1 goal!
Bought the Topiom rowing machine from the company's British website topiom.co.uk. Everything was delivered within several days, overall very quick and even faster than I expected. Despite the weathered packaging, the item was brand new and easy to assemble. The assembly instructions could've been better, but it's still very obvious what goes where.
Ended up having issues with the footpads, they are indeed placed very close to each other, so if you have thick legs it might be a problem. Still, the customer support did everything to keep me satisfied, which was way beyond what I originally expected. I had my doubts about the brand at first, but I've been actually proven wrong. Good job Topiom!
NB
Nigel B.
Wow! I wish I got one of these years ago.
TOPIOM WATER ROWING MACHINE
I was looking to buy an 'original' oak WaterRower, however due to the pandemic there was a delay of 1-2 months. I didn’t want to wait that long, so I did a Google search and came across this product. It had good reviews and looked a bargain in comparison, but I wanted to clarify a few things first, so I contacted Topiom support to get information about the wood composition and monitor.
Unfortunately for me, their emails somehow went into my spam folder. As I thought they hadn't replied, I automatically crossed them off my short list. Fortunately, they followed up with a phone call when I had not replied to their emails. The representative that called was very pleasant to speak to and helpful. It gave me confidence in the companies product and support service. So, I dived right in, (excuse the water pun) and have become addicted to it ever since.
The water rower arrived within a few days of purchase on Amazon. Two boxes were delivered a day apart. Everything was well packaged and very easy to assemble using their YouTube video. Just search for their company name and you'll find it.
The Topiom water rower has a light wood colour to the finish, similar to the colour of ash wood. According to Topiom support the rower is a solid wood composite, NOT a plywood veneer. That would have definitely put me off, as it would have delaminated and pealed over time.
The overall quality is very good in my opinion. It looks like it will outlast me. I agree with other reviews that the rowing action is smooth and relaxing. I have used a Conept 2 rower in the past which was good also, however the fan noise is loud and mechanical sounding compared to the water rower which is a lot quieter and sounds like you”re rowing on water, adding to the realism of the rowing on water simulated workout.
I was hooked after my first few rows. The monitor does the basics, with the addition of Bluetooth. This means that you can use some of the available video rowing apps out there. Bluetooth is an extra cost on the 'original' WaterRower brand. Making this rower even more value for money.
If money is an issue, then this water rowing machine is significantly cheaper...with most of the bells and whistle, including Bluetooth. Having said that, it's worth mentioning that the monitor is apparently not as good as on the 'original' WaterRower, competitor, function wise. If you are a club rower, then you may like to compare monitor features to make sure that it suits your particular training needs.
For home or gym use, the basic rowing functions, distance, calories burned etc does the job, with the added benefit of being able to use Bluetooth rowing apps as already mentioned. The water rower also takes up little space when stored upright, and looks great. If your a club rower and in the market for a water rowing machine where money is no object, or if you are into brands then you may want something from the more expensive, 'original' WaterRower range.
However, If you want to save significant money and have a gym quality, functional, good looking wood water rowing machine that surpasses most people’s expectations and needs. Then this should be high on your short list...if you’re not clicking that buy button already :-)
When you get your Topiom water rower home, you will have a fun, enjoyable, easy to use and store, low impact exercise friend, that can also deliver a varied and challenging workout when you need it. Whether your a beginner or a pro. Your body and mind will benefit from its use whatever age you are. I’m in my fifty’s and will be using mine to stay strong and healthy for as long as I can.
I highly recommend it.
SR
Scott R.
Comparable to rowers up three times the price
I shopped hard for a good rower at a good price. Topiom exceeded my expectations. I saw many rowers for two to three times the cost of Topiom. I fail to see any difference in the Topiom compared to the much more expensive ones.
I needed something that would be easy on my joints and still kick my butt. This works really well. In less than a week my body is responding to the stress from this workout. It feels really good.
I am really glad I chose a water rower. The harder you push the water the more it resists. So this machine can really grow with you.
Thank you Topiom for amazing customer service, a quality machine, easy to put together and a great low impact high stress workout.
Make sure to plug in the pump before you start, it takes an hour to charge.
JE
JEB
Folks, this was an excellent rowing experience the very first time. The pull during the stroke was even throughout. The instruction book and video make the setup process straight forward.
Folks, this was an excellent rowing experience the very first time. The pull during the stroke was even throughout. The instruction book and video make the setup process straight forward. I found that it did take longer than 30 minutes but that was due to my own physical limitations. It is a good looking piece of heavy duty equipment.
CW
Clare W.
Bit slow on the delivery
2 weeks after purchasing my rower and only one part of the package has arrived. After reading reviews of others it sounds like this is a common problem. I only brought this rower as they said it was a 3-7 day delivery. Marketing ploy. Customer services are quick to respond but they advised me to be patient. I hope I don’t have as much trouble getting my money back as others 😟
28/01-Update, I contacted customer services again and they arranged for another item to be shipped which arrived today. They also gave me a free mat. I haven’t set it up yet but am feeling much happier with the service
Response from TopiomJan 7, 2022
Hi Clare, --- Thanks for taking the time to write us with this review. We're sorry to hear about the issue with your Topiom Water Rower; because of the COV19, some of the shipments got delayed; our shipping usually takes 3 to 7 business days. We feel happy that you are satisfied with our service. Please let us know if you need future help. Best!