TopFoxxReviews of topfoxx.com

I ordered the Bella sunglasses in coffee. They look gorgeous online. However, mine came extremely crooked. It was a defect for sure. I asked customer service to send me a replacement pair after providing them with images that clearly shows jusy how visible the crookedness were even at just first glance. They wouldn’t do it. They made me go return the defective pair first before anything else. Absolutely unacceptable! Not to mention, their customer service takes at least a whole week to respond to emails.

Still haven’t gotten my warranty replacement after paying $15 for the warranty 2 mos ago.

Glasses too small for my face, hair still got caught between the metal nose piece and framing. Sent 2 emails for a return and refund and also called and nothing. Still waiting on a response.

I was not sure about ordering from company's that I see online and now I know why. You get a discount but then they apply it to the cheap case not the glasses and then they send it 2 weeks later and no case and then I am advised that they are out of the case and can not send it. Poor experience all around will not use them again. Now I have to call my credit card company and open a dispute.

To tight around nose area

I purchased the Bella sunglasses because they look really nice on the models. They are extremely to large for my face. If you have a petite face these are not for you. I wanted to send back for refund but the entire refund process require more money to be spent on the consumers part. So not only are these glasses PRICEY in order to return OR exchange you have to either pay for a shipping label from the company for $7.99 or purchase your own shipping label which turns out is more expensive than purchasing from the company. I will not return to purchase from this company again. I will go back to other name brand companies who honor their returns or exchanges for their customers to be satisfied.

Still haven’t received my order from April 22nd. I placed an order on April 22nd and I still haven’t received it yet. I’ve reached out via email and have yet to get a response.

Glasses arrived super bent and it seems like they tangle in my hair far worse than other glasses I’ve had. Super disappointed with how bad the quality is.