US Postal ServiceReviews of tools.usps.com

Buen servicio

I still don't know where my package is located

been tracking an order with shop app all day, the map said it was already on its way to me but the USPS tracker said it was at a previous location. Not much of a big deal but certainly confusing.

I got a notification yesterday that my package had been delivered. I questioned the mail carrier about it and she said she didn't have it and that they had a pallet full of packages still at the post office and that it would probably be delivered today. It still didn't come today.

I paid extra for a package to be delivered within 3 days. Its been almost a month now and still not delivered. I have the tracking number. There was an issue with the label but I and the recipient have called numerous times to tell them where to deliver this package. How stupid can anyone be? Apparently very. This is Sanford and Orlando in case you are wondering. I have called, filed complaints. No one does a thing.

They keep my parents’ package for two days, not transferring it yet to our local post office! They need to transfer it now! Oak creek Wis post office is the one that keeps the package!

I am writing to express my extreme frustration with the Lakeville Post Office. This isn't the first time they've been belligerent and treated my mail with complete disregard. My latest issue involves a package that was marked as 'delivered' but was nowhere to be found. After I contacted USPS customer service (844-637-1509), an investigation was opened. I received an email from Supervisor Taramattie Hay confirming that the package was indeed misdelivered and is now considered irretrievable. The carrier went back but could not find it, and there is seemingly no accountability for the person who received my package by mistake. To add insult to injury, I was told that because the package was not insured, I cannot be reimbursed, and the burden falls on me to contact the merchant for a reshipment or refund. This is absolutely unacceptable. The post office made the error, yet they take zero responsibility for it. This isn't just about a missing package; it's about a complete failure of service and a lack of accountability. Lakeville Post Office needs to do better. Please help our community.

Constantly missing packages, having mail marked as delivered never to be seen, packages marked as next day delivery is not next day but 3+ days. Extremely poor customer service from service desk and the postmaster. They almost never answer the phone. Communication doesn't exist. Skowhegan ME post office.