Toolmarts.comReviews of toolmarts.com

did not receive my order, email toolmart did not get back with me!!

Even though I made a small purchase for maintenance parts, they were shipped carefully and quickly. The status updates sent via email were timely and informative.

Hello, Please know that—from a customer’s perspective—the use of two company names/storefronts (ToolMarts and ToolOrbit) for the same business entity brings nothing but confusion and frustration. While I understand that maintaining sister/mirror websites is a common current-day business practice (to appear as competitors and capture more of the market, I suppose?), it in no way results in customer satisfaction. I ordered the same “in-stock” tool from a second, seemingly-different company (ToolOrbit)—only to later discover that it shares an address (and inventory) with the first company (ToolMarts). Who wins in this scenario? I see only a waste of time and unnecessary credit-card transactions for me—and lost revenue for you all. I realize that, with AI, companies will create as many pseudonyms as they choose: however, that does not mean that it’s a sound business practice. Therefore, at a minimum. I suggest that both “companies” remove product offerings from their websites when those products are discontinued, and/or point the customer to the new replacement part number. In that scenario, everyone wins! Yours truly, John

Great price, fast shipping, quality product.

While the service was great, I had a problem with one of the items I ordered. it was an air pressure regulator, after installing it leaked air from under the adjusting dome. I attempted contacted the manufacturer but did not receive a response.

Been waiting 2 weeks for product and still haven't seen confirmation on shipping

Item shipped quickly. Item was exactly as described and arrived in tip top condition

Plain and simple: you had what I was looking for. It is a well-made square that will withstand the wear and tear of my home improvements!