John L.
Tool purchasaes
Good access and easy to use
WWW.SHOPPERAPPROVED.com/REVIEWS/TOOLEXPERTS.com FOR CURRENT REVIEWSWE HAVE NOT USED TRUSTPILOT TO GATHER REVIEWS FROM OUR CUSTOMERS SINCE 2018.Since 1996, Tool Experts has provided quality inspection tools, measuring equipment and testing instruments to customers in the United States and around the world. With our 40 years of experience in the home inspection, construction, and building material industries, we know our stuff! At Tool Experts we can provide you with product information and recomendations on the best products to suit your situation. We're not a big box store, we are a family owned business who values customer service, reasonable prices, and fast delivery. You can find all types of Inspection, Detection, Testing, and Measuring, Meters here at Tool Experts. We have an extensive in stock inventory. Stop by and see us. We are just west of Ruritan Rd on Old Highway 70 in Midtown, TN.
Tool Experts (toolexperts.com) has 388 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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388 approved reviews, newest moderated first
John L.
Good access and easy to use
Jacques M.
Excellent customer service. Would recommend without hesitation! Jeff was my principal contact and help me get what I needed. Thanks!
C.M.
I placed an order with 3 day USPS shipping on 10-18-2016. I had not received my order and on 10-26-2016 I emailed inquiring about the status. I received a prompt email telling me that the items I ordered had sold out and that the supplier also ran out, but that the items had arrived earlier that day. Since it had been a week since I had placed the order and had not received it, I hoped the shipping would be upgraded. As someone who has several years in customer service, including retail and e-commerce, I was very disappointed that I was not contacted to let me know that the item I ordered was out of stock. These items are important for work. Then to not have the shipping expedited was a further disappointment.
Response from Tool ExpertsDec 2, 2016
We are sorry your order did not arrive as quickly as needed. At the time you ordered we had the pins ordered for close to a month. We expected them any day but they arrived later than expected. We did everything we could to get them as quickly as possible so they could get to you promptly unfortunately there was nothing we could do to receive them faster. Once again we are sorry the pins did not get to you faster.
Larry F.
great for estimating
Kyle B.
I made two separate purchases in the same day and they were kind enough to bundle the shipping together without me asking and saved me atleast $7 on shipping. I appreciate when companies pay attention to details like that. The moisture meters I bought were received as described. Thank you
Susan
Tool Expert had the specific tool for the task and it arrived very quickly.
Jim F.
I ordered a pair of size 9 Cougar Paws and I needed them in a hurry to keep my room addition project on schedule (running out of my time off from work and had to get the roof on before it rained again). Tool Experts got them to me in two days. They sent the right product, in the right size, in the agreed to time. Can't do better than that.
Keith B.
I ordered and had my item in 2 days. Then I returned them due to ordering the wrong size and them shipped out the new size the same day they received my returned item. Thanks again Tool experts.