Pred Technologies USA Inc.Established in San Diego in 2016, we are the creator of the patent TOKK™ Smart Wearable Assistant.Along with creating other innovative products, our passion is your experience.We believe that businesses don’t make great products, people do!We love to help customers, any issues, challenges, or comments call us! we will always answer the phone.
Pred Technologies USA Inc. (tokktech.com) has 18 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
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Excellent
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Excellent
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Showing 14 reviews with 5 stars · Clear filters
D.Stewart
I purchased the PL 7001 Dual Function Lock and it was malfunctioning. After getting more and more frustrated, I finally emailed Pred Technologies service for help. Within 30 minutes, Ally called me and walked me through a hard reset that she somehow pulled from her memory from years ago. Everything works great and the lock is fantastic. Great Customer Service! You now have a customer for life.
CHERYL P.
My locks were non-functional. I needed to purchase new ones (two) and these work great. My only issue is that the first set I bought only lasted one year. They should be more robust. Let's see how these do.
Joe B.
Great customer service! Ally was super helpful when my first lock that I've had for a couple of years started malfunctioning. She gave me 50% off a new lock, and then when I was having problems programming it, I called again, and she spent a lot of time on the phone & texting with me until I got it right!
Philip
The product came as described and in a timely manner
Tracy M.
I ordered a couple of locks off of A Touch of Modern and never opened them for about three years. Neither worked as a result of being completely discharged. My fault. The representative that helped me was very nice and although they could not give me a refund they gave me a discount code for new locks. I really appreciated it.
Paul M.
Fantastic support plus Ally was so nice. She fixed my issue with my old Tokk lock in a matter of minutes,
RJ
I had a concern, wrote to customer service and got help right away. With a follow up conversation, issue resolved. So happy to deal with this company and they have a customer for life.
Response from Pred Technologies USA Inc.Feb 19, 2025
It was our pleasure to assist you! Thank you
Gus B.
My first order was delayed but Customer Service kept in contact with me and ensured that the lock arrived. Lock was excatly what I was looking for. Works great. Highly recommend.
Response from Pred Technologies USA Inc.Jan 8, 2025
Gus we are so happy you love your TOKK Lock PL7001 and so appreciate your nice review! Sorry that USPS delayed your order, looks like they were overwhelmed with shipments during the holidays.