Kooldude Y.
Does anyone think this is right
Please read this is what they sent me Toker Supply Support (Toker Supply) Jun 6, 2023, 11:10 AM EDT We don’t go by what other companies run their business, it’s simple, we sent you the return label and you’re refusing to send it back. All this time wasted, I understand mistakes happen but this is way we run things, our team has to cover our end, if you decide to not send the item back even after the replacement is sent, we have no way to charge you. Either you can send it back for the replacement or we will assume you’re keeping the item you received.
Response from Toker Supply ™Dec 17, 2023
Hello, We apologize for any dissatisfaction with our previous customer service response. Your feedback is important to us, and we want to ensure that all your concerns are addressed to your satisfaction. Please feel free to contact us again at [email protected] with any specific details or additional information regarding your situation. Our support team is here to assist you, and we are committed to finding a resolution that meets your expectations. Thank you for your patience, and we look forward to the opportunity to address your concerns promptly. Best regards, Toker Supply Support Team