Toker Supply ™Reviews of tokersupply.com

Response from Toker Supply ™Dec 17, 2023

Hello, Thank you for your feedback, and I'm delighted to hear that you love the product. I'm genuinely sorry to learn that you're experiencing an issue with the fit, and it's disheartening to hear that it may not be functioning properly. Our goal is to ensure your complete satisfaction with your purchase. To address this matter promptly and find a solution, I recommend reaching out to our support team at [email protected]. They will assist you in troubleshooting the issue, provide guidance on potential fixes, or facilitate a replacement or refund if necessary. We appreciate your understanding and want to make sure you have a positive experience with our product. Thank you for bringing this to our attention, and we look forward to resolving it to your satisfaction. Best regards, Toker Supply Customer Service

Response from Toker Supply ™Dec 17, 2023

Hello, Thank you for acknowledging the quality of our products and the prompt shipping. I'm truly sorry to hear about the difficulty you've encountered with your return and the lack of communication from our end. Your experience is certainly not reflective of the level of service we aim to provide. To address your return and ensure a satisfactory resolution, please reach out to our support team at [email protected] again. They will prioritize your case, investigate the situation, and assist you with the return process. We appreciate your patience and understanding as we work to rectify this situation. Your satisfaction is important to us, and we're committed to making things right. Best regards, Toker Supply Customer Service

Response from Toker Supply ™Dec 17, 2023

Hello, I'm sorry to hear that you haven't received your order. We understand the importance of a timely delivery, and we apologize for any inconvenience this may have caused. To assist you with this issue, please reach out to our support team at [email protected]. They will investigate the status of your order and work towards a solution, whether it's tracking down the shipment or arranging for a replacement or refund. We appreciate your patience and understanding, and we're committed to resolving this matter promptly. Best regards, Toker Supply Customer Service

Response from Toker Supply ™Dec 17, 2023

Hello, I sincerely apologize for the confusion and inconvenience you've experienced with your order. I understand the importance of receiving the product as pictured and expected. To address your concerns, please contact our support team at [email protected]. Provide them with your order details, explain the discrepancies between the product received and the product photo, and express your dissatisfaction. They will assist you with the necessary steps, whether it's a replacement or an alternative solution. We appreciate your feedback, and we're committed to making things right for you. Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction. Best regards, Toker Supply Customer Service

Response from Toker Supply ™Dec 17, 2023

Hello, We appreciate your feedback, and we're sorry to hear about your experience with the mystery box items and the shipping method discrepancy. Your satisfaction is important to us, and we apologize for any inconvenience caused. Regarding the small items in the mystery box, we understand the importance of providing valuable items, and we'll take your feedback into consideration for future improvements. Concerning the shipping issue, we apologize for the oversight and any confusion it may have caused. It's essential to us that our customers receive the service they expect. We will review our processes to prevent similar occurrences in the future. If you have further concerns or if there's anything specific you would like us to address, please reach out to us at [email protected] with your order details, and we will do our best to assist you. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards, Toker Supply Support Team