ToddlekindReviews of toddlekind.com

Pretty design but the quality is bad, the tiles don’t stay together and they cost an absolute bomb. I wanted to return these straight away but the return shipping charges were a substantial portion of the product cost. Have ended up needing to duck tape the tiles together which defeats the point of having a playmat that can fit different spaces. In addition, the tiles dent really easily if you put any kids furniture on them. Super disappointed and feel annoyed to have spent so much for a poor quality product.

The play mat is very poor quality. The designs look nice but after 4 months of normal use, the pattern started peeling off. Customer service was unhelpful.

Very poor quality for the price! After barely one year, the pattern layer peels off and the overall look looks cheap and dirty although I have cleaned it almost everyday. So disappointed !!

Extremely poor quality for such a high price! I have better quality gym mats for 1/5th of the price. I was expecting something beautiful but it looked cheap. I received a refund but had to pay to post it back and wait over 2 weeks and chase it up Shame, they looked lovely on their website

I ordered the toddlekind playmat and when it arrived it had a super strong chemical odor. It gave us headaches and made our Dyson fans that detect poor air quality go crazy. I thought I’d give it a few days to air out before contacting the company. I didn’t see any improvement and asked toddlekind. First, they said ‘oh of course that shouldn’t happen - it’s probably because of a neutralizing agent that wasn’t aired out properly’, they checked batch numbers, and sent me a new one - which has exactly the same problem. When I contacted them again they said ‘oh it does happen for a few days, all playmats smell…’ and I could return for a refund only if all items are still in original packaging…and I have to drop (the pretty big!) boxes off at a collection site for DPD. The issue is still not solved and weeks later the mats are still in my house and still smell so bad we have to keep them in an unused room with the door closed. A headache in more ways than one.

Pretty sure this is a scam.

The customer service from this company is terrible. I entered the wrong address on my order and emailed them immediately to resolve the issue. The order has now shipped to the wrong address. Still no response to my inquiry. Also tried to call them but feel like the representative was from a shared service. I will be calling my credit card company tomorrow to cancel payment. Way to stressful of an experience. Hope they get their act together.

Paid for my order 11 days ago - was supposed to be next day delivery. When the item was dispatched, I got sent an invalid tracking ID in German. I obviously cannot track the order because of this, so I emailed the company three times - no response. Pretty much as worst as it gets.