Tin L.
Clear
Clear, correct up to the point answer.
Response from Toco Warranty Corp.Nov 15, 2019
Great! Candor and professionalism are our goals.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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559 approved reviews, newest moderated first
Tin L.
Clear, correct up to the point answer.
Response from Toco Warranty Corp.Nov 15, 2019
Great! Candor and professionalism are our goals.
Jeffrey G.
Great communication all question answered
Response from Toco Warranty Corp.Nov 15, 2019
Wonderful to hear. Happy to help in the future, just give us a call or visit the customer portal, MyToco!
Michael B.
Aaron was very very helpful.
Response from Toco Warranty Corp.Nov 15, 2019
He's great! Thanks for the feedback!
Noble W.
So far I think it's a great company
Response from Toco Warranty Corp.Nov 15, 2019
We think you're pretty great too!
Frances T.
Aaron was very attentive to my concerns and also provided thorough and expedient information regarding my request.
Response from Toco Warranty Corp.Nov 15, 2019
Wonderful to hear. He is one of our best and he loves helping customers be successful!
Bobby M.
I LIKE the they did my call
Response from Toco Warranty Corp.Nov 12, 2019
Sounds great! Have a wonderful day!
Edwin M.
I did call Saturday and left a message for someone to call back . That never happened. I spoke with Aaron this morning and he was very helpful. His customer care and information was what I expected. H really took care of me. Thank you.
Response from Toco Warranty Corp.Nov 11, 2019
Thank you for your patience over the weekend, when Customer Care is closed. Please note that if you ever need weekend assistance, the roadside service is 24-hours, claims are open on Saturday, and the Customer Portal is also active 24/7. Toco appreciates you, your business, and your trust. Thank you for taking the time to leave a nice review. We look to impress you down the road!
Erica W.
Never sent me my contract copy. One customer service guy was very rude when i said i was confused. He replied omg really. I spoke with a guy after that he was pretty nice. But not being able to get in contact with anyone while I’m having issues with my car doesn’t help
Response from Toco Warranty Corp.Nov 11, 2019
Erica, Toco takes this very seriously and will be investigating the situation. Records show the contract emailed out within 24-hours. If another copy is needed, we would be happy to resend or it can be downloaded from the Customer Portal. No one likes rude service, so this will be looked into.