Maria B.
Excellent
Excellent, help.
Response from Toco Warranty Corp.Dec 26, 2019
Great to hear. Thanks for taking the time to review Toco.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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559 approved reviews, newest moderated first
Maria B.
Excellent, help.
Response from Toco Warranty Corp.Dec 26, 2019
Great to hear. Thanks for taking the time to review Toco.
sandra S.
The rep that I spoke to on the phone gets 5 Five Stars!! My complaint is that I was supposed to had received a return call earlier that morning,but I never received that call😒.
Response from Toco Warranty Corp.Dec 26, 2019
Thanks for the heads up. Toco will look into this and find out where the delay came from so that we can make sure it doesn't happen again. Toco appreciates you, your business, and your trust.
Lucille M.
Very helpful to help me. Thank you so much for your help.Thank you Aaron.
Response from Toco Warranty Corp.Dec 19, 2019
Great to hear! Helping is what we are here to do!
Dannette S.
I spoke to Fred the supervisor about I think her name was Diannaif I'm pronouncing that wrong I am so sorry because you were just the most wonderful person that I could have spoke to today she handled my business she was polite she was considerate just sweet sweet and it made my day and I needed that today thank you again baby y'all have a merry Christmas
Response from Toco Warranty Corp.Dec 19, 2019
Thanks for taking the time to leave a review. Our team is committed to your success. Have a wonderful holiday season!
Joel A.
THERE IS NOT ANY WORST WARRANTY COMPANY THAN TOCO!!! A FREAKING JOKE!!!! BEEN TAKING MY MONEY EVERY MONTH ON TIME N THE DAY I FILED A CLAIM NOONE GAVE A CRAP ABOUT ME N MY CAR!!! 4 DAYS N NO ADJUSTOR HAS SHOWN UP AT TIPTON HYUNDAI IN BROWNSVILLE TO INSPECT MY CAR!!! NO CAR RENTAL!!! WHAT THA FRUCK IS GOING ON!!!! DOES ANYONE THERE GIVE A DAMN ABOUT CUSTOMER SERVICE??? ATTENTION PEOPLE!!!!! DO NOT CONDUCT BUSINESS WITH THIS PATHETIC N SHADY COMPANY WHO IS OUT TO SCAM PEOPLE N TAKE YOUR MONEY!!!! JUST LIKE THEY HAVE DONE TO ME!!! I WILL REPORT THEM TO EVERY FEDERAL AGENCY N EVERY REGULATION BODY TO MAKE SURE THAT THEY FOLLOW THEIR GUIDELINES IN A PROPER FASHION. THESE PEOPLE ARE THE WORST IN THE BUSINESS!!!! I ASSURE YOU THAT MY LEGAL HELP WILL NOT REST UNTIL YOU SOBS FIX EVERYTHING YOU PROMISED N REIMBURSE ME FOR ALL MY TROUBLES... MY STATE GOVERNOR WILL GET A COPY OF THIS COMPANYS SHADY N ILEGAL BUSINESS PRACTICES N THEN YOU WILL BE SHUT DOWN FOREVER FOR BEING CROOKS N THIEVES!!!! SINCERELY JOEL A.ALANIS R.N/R.R.T
Response from Toco Warranty Corp.Dec 17, 2019
Joel, Toco is sorry that you feel this way. A supervisor will be reaching out to you to see what can be done to assist.
Roland Ray M.
it help me out a lot and it did not took to long
Response from Toco Warranty Corp.Dec 13, 2019
Great to hear! Getting you back to your business is our business! Please let us know if there is anything that we can do to improve your experience to 5-stars.
Dean H.
Takes to long to get an approval
Response from Toco Warranty Corp.Dec 11, 2019
Hi Dean, thanks for the feedback. Toco will forward this information to the claims administrator so that they can investigate your case and look for process improvements. Thanks again for taking the time to review and lead to improvements.
David M.
The timely manner that you were able to take care of the rental car for me although I found out later that my car would not be ready for that day.Thank you for your help and payment.
Response from Toco Warranty Corp.Dec 11, 2019
Hi David, happy to help! While unfortunate that the repair took longer than expected, it's nice to hear that the substitute transportation was there for you.