Tammy W.
When I call the lady was very helpful
When I call the lady was very helpful yes
Response from Toco Warranty Corp.Oct 2, 2020
Great to hear! Toco is always looking to help.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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559 approved reviews, newest moderated first
Tammy W.
When I call the lady was very helpful yes
Response from Toco Warranty Corp.Oct 2, 2020
Great to hear! Toco is always looking to help.
Christopher S.
Great listened completely then responded and gave me exactly what I needed
Response from Toco Warranty Corp.Oct 2, 2020
Wonderful! Toco teaches Active Listening as one of our core values. Glad to hear it's working!
David C.
If I could give a NO STAR I would. Their rep Kyle is a creeper. He told me he googles people before he calls them to find out about them. He belittles people on the phone. He laughs at customers. They bring up the BBB likes its a badge of honor when the BBB was busted for selling grades by ABC 20/20. He has repeatedly called when he knows I would not do business with them. I have made a police report for harassment already. DO NOT DO BUSINESS WITH THIS COMPANY.
Response from Toco Warranty Corp.Jul 21, 2020
David, you are not in the Toco Database, but certainly, your review prompts inquiry. Toco will send you a message to see how we can help.
Dave
I still haven’t received a copy of my contract even after phone call today requesting it
Response from Toco Warranty Corp.Jul 20, 2020
Hi Dave, your contract is sent via your Customer Portal. When you log in, you can see/update your payment information, live chat with agents, and most importantly, download your contract. Toco wants to ensure that you get your plan and will have an agent reach out to you! Toco appreciates your renewal and is looking forward to making your experience a great one.
Latoya
Representative is very knowledgeable and friendly, answered all my questions. Thank you
Response from Toco Warranty Corp.Jul 20, 2020
Great to hear! Toco ensures that every agent is empowered to do everything that they can to help our customers; no one likes to be transferred around.
Sharon F.
Always great customer service!
Response from Toco Warranty Corp.Jul 20, 2020
Great to hear! Toco agents are happy to help! Don't forget that you also have the NEW customer portal that allows you to update information, make payments, download your contract, and more! It's always helpful to have an extra resource in case you don't have time for a call. If you do have time, we love to hear from you!
Lenny S.
I had a very favorable experience with tocó warranty .they treat you as a member when you call.i had a young women Raven .go out of her way to make sure I was taken care of.i would recommend tocó warranty to anyone who wants excellent coverage on their car
Response from Toco Warranty Corp.Jul 20, 2020
Great to hear, she is one of our best! A little known fact about Ravynn is that she is on the Toco Ethos Council, ensuring that Toco enhances the lives of our customers, colleagues, and community. She is a key player in ensuring that Toco's core values are not just words on a page, but the actions we take every day!
Brian F.
Great job!!!!!!!!!!👍🏾
Response from Toco Warranty Corp.Jul 14, 2020
Thanks! You're doing pretty great too!