Tax Network USAReviews of tnusa.com

Terrible all the way through, don’t trust this company. They had a good salesman that told me they would resolve my tax debt and get me current on my returns. They wanted more money during the process and could not answer any questions I had pertaining to my tax returns and rarely got back to me I would have to be persistent in following up to get a response and after 6 months nothing is resolved and my returns are still not filed. This feels like a scam and I’m super disappointed in Tax Network USA.

I had very bad experience with this company.. There are very disorganized and untrustworthy.. They made me get a warrant from the state with out notice recently of $888.00 and after all the back and forth with them in the past dealing with IRS confusion tax bills..They told me to go on the IRS sight to start a payment plan for another tax bill of $1,925.00 I called them back to get info about a Tax form Examined and Tax Period Examined which they examined, so I can proceed with the IRS website for the payment plan, but the person who was helping was not to smart and the morons who responded and told me the case is closed, so we can’t do nothing about it.. What a nightmare with this company.. Beware.!!!!

After a smooth-talking salesperson got me to sign on, I was told to submit information so a new tax return could be processed. They *did* do that, but after I signed and returned the document, they failed to submit it to NYS Dept of Finance. I only found this out when I received yet another notice from said department. I sent an urgent message requesting a phone call that never came. I decided to work with the State directly and set up a payment plan that is going to take me years to pay off with interest still accruing. Do *not* use this company.

They had a good salesman who turned me over to an account mgr. who after one meeting, missed the next one without notice and now wont respond to calls or emails. When I called the main number on the website they treated me like a new caller even after I told them I was a customer. They could not get anyone to take my call and never called back. Anyone know Kevin Sorbo's #?

I received very poor customer service by receiving little to no communication from Tax Network USA. Every time I would try contacting them for my information I would get the runaround or transfered to someone else who was unhelpful. I would never recommend this company!

You would be better off setting up a payment plan with your accountant... I have been dealing with this for 2 years. There has been no reduction at all in any of the taxes that were owed, no penalties removed... Not to mention I had an initial payment plan with the IRS for $400 a month.. after working with tax network USA.. My payment plan is now $600 a month. Hard to get them to return calls or emails. You are better off to go to someone else!! By the way, was making steady payments every month, to the IRS, and they still place the lien on my house.. tax network talked about how they were going to get the lien removed and then after I've paid them and months go by I'm told that the amount that I owe is too much to have the lien removed... That you have to get the amount under $25,000.. well now, the IRS has piled on 8% interest on anything that you owe.. which means you continually pay and never pay it off. Tax network did not do anything that they promised me in the beginning.

Rude, not patient, condescending not a company to trust . Insight tax is a better company better people

I contacted this company because I received a tax notice. They pushed me into signing a contract, which I did. After hanging up with them I did some research and realized that I didn't their services as the tax notices I received were already covered under a payment agreement I had established through the Federal Courts. I immediately contacted the "sales person" who never returned my calls/emails. I sent a letter to cancel in accordance with the terms of the contract. The company provided no services to me. I contacted the IRS to confirm they never sent in a POA...and I sent in a revocation just in case they tried to submit the POA later. The implementation contact told me (in writing) that they would refund the money they charged my credit card $3333.00. It's been 3 months and I still have not received a credit. Someone keeps messaging me via Twitter (x) who is unprofessional and keeps telling me the IRS is my enemy and I need to use their services. This company provided no services and still has not refunded me the money they charged my credit card even though they stated they would.