I was hesitant at first because I’ve heard horror stories about shipping cars, but my experience was INCREDIBLE. I really couldn’t be happier!
Response from TMSHIPPINGMay 22, 2020
Dear Molly, we are glad that you were left satisfied with our service. Thank you so much for leaving us your feedback. Warm regards, TMShipping
AH
Anthony H.
Reasonably priced and super fast…
Reasonably priced and super fast delivery! All in a short notice! Thanks for your help and I will call you again for all my future shipping needs.
Response from TMSHIPPINGMay 19, 2020
It's great to hear from you, Anthony! Do not hesitate to contact us again. We will be happy to assist you! Sincerely, TMShipping
AH
Angela H.
TM shipping was responsive and timely…
TM shipping was responsive and timely in finding me a reasonable quote, getting the agreement to me and making the process seamless. The carrier was also very good after I made the initial contact. The driver gave a thorough inspection of my vehicle before loading it, and delivered earlier than expected. No real issues, except having that the pickup window quoted was not met. Had to call the driver for updates, but to be expected with multiple pickups I guess.
Response from TMSHIPPINGMay 19, 2020
Thank you for your feedback, Angela! It helps us to improve our service which is one of our main priorities. Kind regards, TMShipping
LI
Lili
Anna was great
We moved across country. Our house kept needing an extension. The driver who originally said he would take our car didn’t like that we needed an extension and said he wouldn’t take our vehicle. Anna got right on top of it and got us a new driver that day! They were awesome and delivered the car so quickly and during the time constraint needed.
Response from TMSHIPPINGMay 18, 2020
We value your opinion very much, Lili! Thank you for sharing your transportation experience with us.
JW
JWP
I Don't Know Why Anyone Would Use Any Other Broker
I researched 20 shipping brokers and 1 actual shipping company (they did not reply) before I chose TM Shipping. I chose them because not only did they have the highest ratings, they had the second lowest pricing (within $9), they guaranteed that price in a contract, and they were only one of 2 brokers who would not charge my credit card until my car was actually on the truck. So, they met all of my requirements. Luckily for me, my car was within 1 mile of an interstate in upper NJ and I'm within 1 mile of an interstate in middle TN. So I'm fortunate in that regard because the truck driver they hired was already going to Nashville anyway and had to pass my exit to get there. I was verbally told that my car would usually be picked up within 1-2 business days because I was in a busy route and that it would be delivered in 1-2 business days. However, their contract states that they have 5 business days to pick your car up so be aware of that. Luckily I didn't have that problem. So I signed the contract last Friday afternoon and on Monday morning, I got an email saying that my car would be picked up that day and delivered on Wednesday. I was able to text my broker, the shipping company's contact, and the driver and all 3 promptly replied to all my texts which was very reassuring. So, I did get my car on Wednesday and it was in perfect condition. I couldn't be more satisfied and I'm very picky about things that I'm paying for. And after reading some of the horror stories about other companies, I'll admit I was worried. Especially when I got that email on Monday morning that said the driver wanted $50 more than the broker had in the contract but the next sentence of the email said that the broker would stand by their contract price and so they reduced their fee by $50 which was great. So this broker and the driver they hired were fantastic. On a side note, I shipped a car 10 years ago but the dealer handled that process and it didn't go as well at all. So the next time I need to ship a car again, without a doubt, I will be using TM Shipping.
Response from TMSHIPPINGMay 15, 2020
Thank you for giving us your feedback on our service, JWP! Our customers are our number one priority. Thank you for trusting us!
EA
Evan A.
Typical bait and switch
Typical bait and switch email states nothing about a "carrier fee" then when you go to sign the contract they try to sneak a 165.00 broker fee in there very shady I canceled and went with a broker who was less and didn't try and hide fee's. I guess it was my mistake for not reading the contract completely but when you have no mention of that in the original email why would anyone suspect things would change in the contract? Hope this helps someone choose a different broker or do your due diligence and go with someone not trying to hide fee's in there contract unsuspectingly. Luckily I did not need the car right away and could cancel but someone in a different situation would be stuck.
LB
Lisa B.
Great experience
I researched a lot of companies to transport my car from California to Georgia .TM shipping had great reviews and came in with a lower prices- everything honestly worked perfect . My car was picked up on the exact day I wanted right before I flew out - the driver Paul was an expert loading it onto the truck and it arrived 4 days later. Paul communicated with me that day when he would arrive and unloaded my car at my house which by the way was in a very rural area.i highly recommend TM shipping !!
Response from TMSHIPPINGMay 5, 2020
It's great to hear from you, Lisa! We are always aim to meet our customer's expectations and requirements. Thank you for choosing us! Sincerely, TMShipping
SA
Sanders
Great customer service!
Went above and beyond to help.
Response from TMSHIPPINGMay 7, 2020
We highly appreciate your review, Dustin! Sincerely, TMShipping