Title NineReviews of titlenine.com

I forgot to put in the free shipping code wild wave and I would like to have that credited to my account please Thank you JoAnn Jordan

You processed my order & then told me that it is still in my cart. I have a confirmation that I purchased the items. I’m not sure whether I will get them or not.

Title Nine used to make some great clothes. However I recently purchased a dress and pants from them and man is the material cheap! Its pretty clear that these garments wouldn’t last a year of use. This is so said.

I have tried my best to put in an order with Title Nine. Doesn't accept my information. I have perfect credit. I have had no problem with other sites. I will not shop here again.

The return process is terrible. I returned an item an it took 4 months for them to notify me that I am getting a refund in 3 to 5 business days. Reading other reviews here and I think that I have a much longer wait than 3 to 5 business days. If the item costs $20, I wouldn't spend the time chasing it down. Unfortunately, Title Nine stuff is expensive. So far I am still waiting for a refund of $250. Update: I called customer service after receiving the refund notification. The refund was processed right away and I received the refund the next day.

I have been a Title Nine customer for years without disappointment. Until recently. And for me, this is the end of our relationship. Let me tell you why. I placed an order online for a pair of pants that I returned the following day after receiving them, tags attached, unworn, as new, with a generated shipping label. After waiting several days for the return to be received, I then received an email confirmation from T9, "Good news, we've processed your return or credit. It may take 3-5 business days for the credit to appear in account." That was nearly two weeks ago. I called customer service and was told that the return was in "Pending" status, and not processed as the email had promised. Furthermore, the customer service rep said that she would "push it through" and to expect the refund in my account in 3-5 business days. I made yet another follow-up call this morning and was told that the return is still not processed and that she would reach out to the credit card department Once done, it will be another 3-5 business days. What this means to me is that I can no longer trust this company and without trust, there is no relationship. Unless you live within access to a physical Title Nine store, I strongly recommend shopping elsewhere.

I recently purchased a swim top which faded terrible within a few times of wearing it. I asked to have it replaced, which they refused. They offer me a 10% discount to purchase a new one. They DO NOT stand behind the quality of there products.

Title nine is price gouging and blaming the tariffs. They have raised prices on many items that were in stock before the tariffs. They’ve lost a years long customer in me.