Dana T.
I don't get it...
I recently discovered Trust Pilot and have been looking up companies I use. I was super surprised to see Title Nine's relatively low rating as it so contradicts my own experience. In reading through the reviews I noted many talk about technology issues, and some had me questioning user error/ability? At either rate, the few times I've ordered Title Nine gear on line, the interface has been flawless. The one negative experience I had related to slow delivery of one product order. When I investigated with customer service, I was advised that the single unit had in fact not been shippable because of a found defect and a replacement came in a few days later. I was impressed that they were able to figure that out. Twice i've made big early season shops, multiple sizes and colors, with the intension of returning a good amount. The return was no hassle and my cc credited immediately.
Response from Title NineFeb 26, 2026
Welcome to Trustpilot, Dana! We’re so glad you shared your experience. Catching that defect before it shipped is one of the many ways we look out for our community. Thanks for the reality check!



