Urban Move ProReviews of titanicmoving.com

Amazing business helped me sooo much

Hello my experience went good. The movers were on time, polite and took well care of my belongings. The job was done in a good amount of time and I’m happy with the results. Appreciate the help so much.

This moving crew was very fast and hands on. They were punctual and very eager to get the job done right.

good service

I strongly advise anyone considering Titanic Moving Group to think twice before doing business with this company. My experience from start to finish was frustrating, stressful, and ultimately disappointing. What initially seemed like a helpful and professional moving company quickly turned into what felt like a bait-and-switch situation. I worked with a representative during the initial process, and everything sounded great until it came time to pay the deposit. Once the deposit was made, I felt locked into using their services because the deposit was non-refundable, even when I later decided I no longer wanted to move forward with them. At that point, I felt trapped and pressured to continue, knowing I would lose a significant amount of money if I backed out. What was not made sufficiently clear upfront was that Titanic Moving Group is essentially a broker and does not perform the move themselves. Instead, they contracted my move to a third-party company, Accessible Moving & Storage, which turned out to be another terrible experience. I later learned that the actual moving company doesn’t even receive any portion of the deposit paid to Titanic Moving Group. The problems only continued from there. My belongings were transported alongside another customer’s items in the same truck. While I was later told this is a common practice in the moving industry, it created confusion and appears to have contributed to missing items. I was contacted by the owner of another moving company asking whether I had received a box that belonged to someone else. During that conversation, it became clear that some of my own belongings were missing. Among the items I know are missing are my signed hockey stick and my Roomba vacuum, and there may be additional items that I have not yet discovered. To this day, I still have not recovered these belongings. Beyond the missing items, there were numerous fees, processes, and expectations that were either not fully explained or became apparent only after I was financially committed. The communication was poor, the customer service was frustrating, and the overall experience left me feeling misled and unsupported. Moving is already stressful enough. Customers deserve transparency, honesty, and accountability. Unfortunately, my experience with Titanic Moving Group and the third-party company they assigned to me was the exact opposite. If I could go back, I would never have chosen this company, and I wholeheartedly regret doing business with them.

Service was great people were amazing and they handled me with care

Good Company Would Recommend For Anyone Love It 5 Stars

Very good moving company. I use them waterworks and they work very fast. Good guys very trustworthy. I couldn’t ask for better people to help me move my house. Good pricing to.