Garitza A.
I order tires to Tire Mart Friday Oct…
I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no response and the phone number keep me on hold as #11 for two hours… I really need my tires and can’t afford to loose my money with this website.
Response from TireMartNov 8, 2022
We do apologize for any unintentional processing delay, we did our best to ship your Order ASAP and must say that a software issue occurred when it came to updating you with your Tracking Details. With that said, we're not sure what you mean by "charged your items in seconds"; this was an online payment that you authorized and requested, those naturally are completed instantly. The Order definitely should have processed more quickly and we do apologize once more for any inconvenience!