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I bought 4 "blemished tires" from…
I bought 4 "blemished tires" from TireMart in September 2024 but they sent 4 defective tires. I initiated a refund request and they never responded. I also posted a negative review on their website, which they never published. There should be lawsuits initiated against them for their deceptive business practices. Update in response to Tiremart's reply. I've checked my inbox and junk mailbox and did not see any emails or correspondence as alleged to have been sent to me. I welcome them to forward those two emails to me again. Also, I'll be glad to provide pictures as to what TireMart considers "blemished" vs. what one may think they are getting so other consumers can judge for themselves. Update No. 2: Despite Tiremart's allegation of trying to contact me two prior times and my request for those prior emails to be resent to me, they've still never produced these alleged prior communications or had any direct contact with me.
Response from TireMartDec 13, 2024
TireMart chiefly sells NEW (unmounted and unused with no known/expected flaw, fault or defect) tires, but we do indeed sell "Blemished" tires which should have nothing more than slight aesthetic blemishes. In this case, you emailed us and sent three photos; two show the blemishes in question (the manufacturer's name being sanded-off) and one shows a sidewall bubble of sorts, which is definitely a legitimate type of issue that renders a tire unusable. Needless to say we did not knowingly, intentionally or willingly send you a defective tire - blemished tires are provided to us and other retailers "as is" but are nonetheless assured and assumed to be without any structural flaw or fault. That is why we did respond to you at least two (2) times to offer assistance. As of time of writing (December 13th) we've not received any new replies, thus not allowing us to take any further steps or assist you. We do not agree that there should be any "lawsuits" for any "deceptive business practices" as we neither partake in such nor see how this experience with you would warrant such an accusation. It should come as no surprise that we vehemently deny your assertion and do not appreciate the very inflammatory rhetoric, especially as we quite literally offered you assistance when you reported your issue. EDIT: We've once again responded to the exact email they're writing us from, this time with attached screenshots of the original messages.

