Kelly B.
Does not look like the child
Unfortunately, the pictures did not come out looking like the child in 90% of them. A few are passable. I understand it’s AI, but I expected better than this.
Response from TinySnapApr 15, 2026
Dear Kelly, Thank you for sharing the feedback. 📢 Please note - any portraits that don’t match your child can be reported directly in the app, and we refund the credits used for them within 24 hours - so you can keep trying without extra cost 💚 There are a few things that make a big differenceon how closely the results match: ✅ using a clear, well-lit photo with a front-facing, visible face, ✅ choosing styles that are closer to the original look (some are more artistic by design, others more focused on uploaded photo preservation). Our goal is always to deliver portraits that truly reflect your child, and we’re continuously improving to make that more consistent with every try. If you’re open to it, we’d really love for you to give it another try - and if you need any help along the way, our support team is always here for you: https://www.tinysnap.com/contact-us Emily @TinySnap