Walter B.
Good job package in good condition
Good job package in good condition
Response from Tiny Home EquipmentOct 14, 2024
Thanks for the great feedback! We’re glad everything arrived safely! June, Customer Service Team, Tiny Home Equipment
Tiny Home Equipment specializes in providing essential equipment and solutions for tiny home living. Their range includes composting toilets, mini split ACs, pellet stoves, portable generators, power stations, solar batteries, and solar panels. They offer free shipping across the USA, easy returns, and a best price guarantee. Their commitment to customer satisfaction is evident through their supportive customer service and a variety of products designed to enhance the tiny home experience
Tiny Home Equipment (tinyhomeequipment.com) has 83 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Walter B.
Good job package in good condition
Response from Tiny Home EquipmentOct 14, 2024
Thanks for the great feedback! We’re glad everything arrived safely! June, Customer Service Team, Tiny Home Equipment
Sharon M.
Fast shipping. Great company to do business with I am happy with product quality.
Response from Tiny Home EquipmentOct 11, 2024
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our service and that you're happy with the product quality. We look forward to doing more business with you in the future! June Customer Service Team, Tiny Home Equipment
Jonathan A.
First time I used this site. Purchased an RV 12-volt side by side refrigerator. They sent me the wrong tracking number. Not a big deal. The refrigerator was sent by semi-truck. Let me get to the major problem right away. Tiny Home Equipment did not have my $2000 refrigerator with "NEEDED Signature" If I had not called the delivery company and get a window when the refrigerator would arrive, they would have just left it "curbside!" This is not acceptable. More Details: When I called the delivery company they were helpful and gave me the correct tracking number and a day it would arrive. During the delivery window, I received a phone call from the delivery company saying that they could not find my home. The operator connected me with the semi-driver. The driver informed me that he could not make it down my street and that I needed to meet him in order to receive my refrigerator. THIS WAS SHOCKING!!! Luckily, I have a truck and we were able to meet less than 2 miles from my home. He loaded it in my truck and showed me that there was NO Signature Required!!!!! Totally blown away by this. I asked him, "What would have happened if I did not have a truck?" He did not have an answer for me. I am so glad that I had a truck and I was able to meet the driver for my refrigerator. I have no idea how Tiny Home Equipment would have handled it, if I didn't. I only used Tiny Home because they had the best price which included "free shipping." Goes to show you, you get what you pay for.
Response from Tiny Home EquipmentOct 8, 2024
Hi Jonathan, Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you encountered with your refrigerator delivery, and I completely understand your frustration. First, I sincerely apologize for the incorrect tracking number provided and the lack of a required signature for such a high-value item. This is definitely not the experience we aim to provide, and I appreciate you bringing this to our attention. I’m glad to hear that you were able to coordinate with the delivery company and successfully receive your refrigerator, but I can understand how challenging it must have been, especially with the need to meet the driver elsewhere. Rest assured, we are reviewing this matter with our shipping partners to ensure that situations like this don’t happen again in the future. Your order should have been handled with the utmost care, including signature confirmation, and we are addressing the oversight on our end. We value your feedback and would like to make it right. Please feel free to reach out to me directly at [your email/phone] so we can discuss a resolution that ensures your satisfaction moving forward. Again, I sincerely apologize for the inconvenience, and I hope we can regain your trust in the future. Best regards, June Customer Service, Tiny Home Equipment
Elliott R.
Fast free shipping and best price.
Response from Tiny Home EquipmentOct 8, 2024
We're glad you appreciated the fast shipping and pricing! Thanks for choosing us. June Customer Service, Tiny Home Equipment
Dean S.
I purchased my Laveo Dry Flush Toilet from Tiny Home Equipment because it is a Veteran Owned Business and I want to support our Veterans. They were prompt in getting it shipped, and it was delevered fast and efficiently.
Response from Tiny Home EquipmentOct 8, 2024
Thank you for your support and for recognizing our veteran-owned business! We’re glad we could get your order to you quickly. Enjoy the Laveo Dry Flush Toilet! June Customer Service, Tiny Home Equipment
Mark N.
Good experience.
Response from Tiny Home EquipmentOct 8, 2024
We’re happy to hear you had a good experience! Thanks for sharing. June Customer Service, Tiny Home Equipment
Harrie M.
Great customer service prompt delivery and smoking hot deals ,I highly recommend Tiny home equipment!
Response from Tiny Home EquipmentOct 8, 2024
Thanks a bunch for the kind words and recommendation! We’re here whenever you need us. June Customer Service, Tiny Home Equipment
Paul A.
I thought that the battery was part of the kit and if I wanted to have as a back up either, 110v or 12 v to high light one of those options. Found when I got the kit I chose 12v only. Got on line and within minutes chatted with someone and had a battery coming (not for free)
Response from Tiny Home EquipmentOct 8, 2024
We're glad we could assist you quickly and get that battery sorted out! Thanks for sharing your experience with us. June Customer Service, Tiny Home Equipment