TinohouseThe most important thing to us is our customers experience. We want you to be able to find something you love, buy it and receive it without any problems or frustration. We're here for you everyday to answer your questions and make sure everything runs smooth for you. We stand by our satisfaction guarantee and will always make sure you are taken care of. Rest easy when you shop with Tinohouse because we have your back!
Tinohouse (tinohouse.com) has 57 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 13 reviews with 5 stars · Clear filters
Madel A.
Love it! ready to hang now :)
Response from TinohouseAug 20, 2021
Madel, thank you so much for reaching out, we appreciate you taking the time out of your day to leave a review. Hearing that you are happy with the item is everything we could hope for, please don't hesitate to reach out should you need any assistance in the future.
Lora
My item was received in perfect condition and shopping for it was easy.
Response from TinohouseJun 25, 2021
Hello Lora, Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience and we're looking forward to your next visit to Tinohouse.
Sean D.
The people at Tinohouse have been my number one go-to for all of my custom decor. I got their bedspread and curtains to match. They also have done a masterful job of creating hands down the coolest Rick and Morty canvas I've ever seen. I hope they sell more of these because it is incredible work. Customer service is the best I've ever dealt with and they are usually better priced then all the other websites of this kind. Highly recommend!
Response from TinohouseMay 19, 2021
Hi Sean, Thank you for taking the time to rate our store. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to serve you in the future. Thank you again for the feedback.
Joe D.
I ordered the Marilyn Monroe 5 piece panel. it took forever to arrive, but when it did I have to say it was worth the wait. perfect. will buy more from here
Response from TinohouseApr 26, 2021
Hello Davis, Hearing you are loving the canvas is everything we strive for. We will also work with the carrier on delivery to improve the service and give you better experience the next time. Love to see you again soon! Kind regards
Maritza M.
I think they response fast i still waititing for my package but until now they are good in the way they treat the cistomers.
Response from TinohouseApr 2, 2021
Hi Maritza, Thank you so much for reaching out, we appreciate you taking the time out of your day to leave a review. Please don't hesitate to reach out should you need any assistance in the future. I hope you and your family are doing well!
Barbara
Artwork was beautiful! Delivery was as expected. Very happy with quality and service!!
Response from TinohouseMar 25, 2021
Dear Barbara, Thank you for taking the time to rate our store. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to serve you in the future. Thank you again for the feedback. Sincerely,
marty B.
I received my canvas prints today and was impressed with the work. I'm looking forward to getting them stretched and hung but what I see looks great on my wall! Though, tracking wasn't successful, in time they arrived. Nice job and thanks. Marty
Response from TinohouseFeb 22, 2021
Marty, thank you so much for reaching out, we appreciate you taking the time out of your day to leave a review. We are very happy you have received your items and were content with them, please don't hesitate to reach out should you need any assistance in the future. I hope you have a good day!
Chris B.
only issue is with how long it took the shipment to arrive however I blame covid mail and not you for that.
Response from TinohouseJan 30, 2021
Chris, We do appreciate your patience and understanding with the delays during this unprecedented time. In addition, we know it is a lengthy timeframe and we are doing everything we could to decrease the turnaround time now. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future. Thank you very much for choosing our site.
