Michele Massimo P.
I've not received my item yet
I've not received my item yet, no matter your reassurance. You seem truly kind, but I've had a lot of problems with this item. Firstly the offer is not clear, and I've bought the wrong version, then the tracking is fixed from 19 days. So, I'm not happy. Bye
Response from TinohouseMay 7, 2021
Hi Michele, We have options set right next to the picture on our website with different sizes and styles. It is in the description we explain how the item is like being framed and unframed and makes it easy for people to choose the pieces they want. Some people prefer just canvas without frame. I regret that you have missed this when ordering. Our agent will get back to you soon with further updates on delivery status. Thanks for your time in this process.