Lindsey H.
Initial frustration; overall satisfaction
Haven’t received my order Update: Did receive my order; timing of check in emails didn’t align with shipping. But my order did arrive and was above satisfactory. Thank you
Response from TinohouseDec 3, 2020
We are so sorry to know that you have not received your order. However, according to the status of your tracking number, your order was delivered to your address. Thus, please contact USPS with your tracking number to collect your item. Moreover, please reply our support email that we can solve your problem as soon as possible. We are looking forward to hearing from you