Nellisha G.
PREDATORS!!!
We were extremely naive and vulnerable. We assumed a lot of things. We assumed this company was being truthful and honest. We assumed by holding up our end of the deal and paying over $5,000 UPFRONT, we would be legally out of a Hilton Grand Vacation (HGV) timeshare that lied to us to get our business. We assumed Timeshare Freedom Group (TFG) would be more truthful and upfront than Hilton Grand Vacations. The sad and frustrating truth is the entire timeshare business is one big scam. Timeshare Freedom Group strung us along for two whole years, sending email “updates” stating everything was going smoothly and “the attorney” needed nothing else from us, and because we heard nothing from HGV we believed TFG was actually working on our behalf and HGV was instead speaking directly to “our attorney.” During the two years our account switched to at least five different account execs (red flag). Why is the company’s turnover so high? Over a year and a half into “the process,” we were contacted by TFG and told that our original attorney, had retired and we needed to resend documentation for a new attorney. That should’ve raised another red flag. Why couldn’t they send the documentation to the new attorney? We sent TFG copies as well. Right at the two year mark, we received a foreclosure letter from HGV anyway. We naturally contacted TFG because they have a clause in their contract stating that if they can’t/don’t get you out of your timeshare, you get your money back. Surprise, surprise: they consider a foreclosure getting you out of your timeshare. So we pretty much paid $5,000+ for TFG to do nothing but send an email once a month, if that, and call us once every 3 months....Unfortunately, if you want out of your timeshare, you’ll most likely have to just let it go into foreclosure. Save your money! TFG is just as much of a predator as the timeshare companies themselves.


