Time Auto PartsReviews of timeautoparts.com

Not happy with customer service. I bought the whole dual exhaust system and one of the connecting pipes was not able to connect because they were different sizes. I had to go to my local auto part store to get a reducer. That is not what I expect when I purchase the complete system from your store. I could not leave the car apart and stop in the middle of replacing the exhaust, find a box that will fit the one incorrect part and return the item to you, then have you send the correct part. This all happened late Friday afternoon. I contacted your customer service Friday afternoon when I found the problem. I was told to send an e-mail and I did. Customer service answered me back Monday morning but by then I resolved the problem by purchasing a reducer at my local auto parts store. Your solution to the problem was to offer me $16.00 for the parts I purchased. You did not even have the respect to offer gas money or anything for my lost time to drive to the store.

Good product for most part. Missing an exhaust clamp and gasket was wrong.

Great price and fast shipping. The only downside of the resonator was it was one of the worst weld jobs I have ever seen, nothing connected and it was just a poor job done by whomever did it. But luckily for me, my family is full of welders, who fixed/cleaned it up. Other than that it was a great buy.

The part I ordered was not an exact fit and had to be modified in order to put on properly. Speed of delivery was excellent.

Quality of product

To much confusion on year, make , model, etc. When those details are given up front. In return for the confusion, it took a week to receive the parts.Have to be better ! On the other hand. The parts worked great.

Only came with two 2 1/4 inch clamps needed three resonator to intermediate pipe two sections of intermediate pipe needed a clamp and a 3rd clamp tailpipe to muffler. Had to get one at the parts store not the end of the world. Arrived earlier then expected well packaged appears to be a quality product would by again.

I was sent the wrong part. Just a little bit of inconvenience. Other than that great service.