MrWaltjam
buyer beware!! steer clear of this company
I ordered an expansion pipe for my vehicle on August 18. their image does not depict a bend in pipe. Pipe arrives August 21 has bend, just past expansion leading to outlet, not correct pipe. I initiated a return on the website on August 23 with no response so I called them on Aug 27 and then they said email them, so I did immediately there was no action except that they would send a label soon several emails received this response. Sept 1 4:07 am someone in their company attempted to use my card for a purchase at a different vendor for swimming pool supplies apparently, 6 different times. Lucky my provider uses virtual card numbers specific for vendor so they block transactions. The company denies it and yells and screams at me for the mention of this. I have emails from card provider. After 9 more emails I finally receive a return label on September 7, 12 emails and 4 phone calls just to get a return label. I re-box the part and ship on Sept 8 they refuse delivery until September 16. It has taken from moment of return process initiation on August 23rd 4 weeks, they refused to receive the package from fedex for a week. Now they have their part back and I still have no refund much less "HASSLE FREE." as stated on their website.