Lucas M.
This is my honest review
This is my honest review. After shopping around I found a y-pipe exhaust stainless steel replacement for a 2013 GMC Acadia on their website. The price was fair and they were helpful on the phone when I called their office. Placed part on order and received part on time. It looked like a quality replacement however, once installed, I got a check engine light after first test drive. Took to an exhaust shop and they showed me on a lift where there was a massive exhaust leak around flange. The shop said it's not a direct fit and there was nothing they could do to fix it as it doesn't mate centered with catalytic converters. Now I am trying to return product. I have sent 2 emails with no response. When I called, they said they only deal with orders over the phone and that I have to email them for instructions for returns?? I ended up going to GMC and buying the OEM part and whatcha know, no exhaust leak and check engine light went away. I am frustrated with whole process as I am an active duty service nember and deploy often. It's hard to find time to work on vehicles and now lost 2 weekends that should have been spent with my kids. The least they could do is respond to my email so I can return part that was guaranteed exact replacement. If your company reads reviews, please remedy the situation ASAP. My invoice #12979, order# T-16616. Only reason I left 2 stars is because the purchase and shipping was on time.

