Mike P.
SCAM ARTISTS or PLAIN INCOMPETENT - DO NOT USE THIS COMPANY!
After promising us the moon, sun and stars to get us signed up, our experience with Timberline has been extremely disappointing. In fact, I fear our credit has been totally and completely screwed and that we may end up with garnished wages and possibly filing for bankruptcy. They are taking our automatic drafts, giving us the run-around regarding talking with particular creditors, promising to make payments to cards and not doing so. At this point, if I could give them zero stars I would. Whoever's running this company doesn't know what the HELL they are doing, unless what they are doing is deliberately taking people's money, not using it to pay off their debts as promised, and driving them into bankruptcy. DO NOT USE THIS COMPANY! Update #1: Sure enough, due to the fact that this horrible company has been taking our money for two years and failing to send that money on to at least one of our creditors for the past 6 months, we are now in litigation with three creditors and are having our wages garnished to pay one of them. In addition, our credit rating - which was previously in the high 700's and which we were assured by Timberline would take no more than a slight dip - has dropped over 200 points. And for the privilege of having our wages garnished and our credit rating ruined, and possibly of being driven to bankruptcy, we've only had to pay Timberline almost $4000 in fees over the past 2 years. Update #2: On September 13 Timberline commented here that they were sorry I'd had a bad experience and that their 'escalated client team' would be in touch to arrange a discussion. It's now the 24th and I've heard nothing from them.
Response from Timberline FinancialSep 13, 2019
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT2516939



